Mary Frances Ingram
Augusta
Overview
5
5
years of professional experience
Work History
Server Bartender Food Truck Operator
Cantina Local
07.2021 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Trained food truck employees to follow established safety and hygiene standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Home and Pet Sitter
Multiple Families
07.2019 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
Child Caregiver
Ann- Marie Nicholson
08.2018 - Current
- Provided support and guidance to children in conflict resolution.
- Encouraged children's emotional and social development.
- Handled daily administrative tasks efficiently to minimize time away from children.
Summer Camp Assistant Counselor
Augusta Preparatory Day School
06.2019 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Participated in camp fundraisers and community outreach to secure financial stability for camp and attract new campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Supported children by actively listening and offering encouragement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Lifeguard
Augusta Country Club
05.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
High School Diploma -
Augusta Preparatory Day School
Augusta Georgia05.2021
Skills
- Customer Loyalty
- Station Preparation
- Catering Services
- Liquor Law Compliance
- Teamwork and Collaboration
- Maintain Food Safety
- Serve Customers
- Anticipating Problems
Timeline
Server Bartender Food Truck Operator
Cantina Local
07.2021 - Current
Home and Pet Sitter
Multiple Families
07.2019 - Current
Summer Camp Assistant Counselor
Augusta Preparatory Day School
06.2019 - 08.2021
Child Caregiver
Ann- Marie Nicholson
08.2018 - Current
Lifeguard
Augusta Country Club
05.2018 - 08.2018
High School Diploma -
Augusta Preparatory Day School