Mary K Britt
Byron,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Walk-On's Bistreaux & Bar. Proven ability to engage guests and build relationships, while maintaining cleanliness standards and delivering fast, efficient service. Committed to fostering positive environments and enhancing customer experiences through effective communication and teamwork.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Walk-On's Bistreaux & Bar
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with (TOAST) system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lead Teacher
Little Sunshine Playhouse And Preschool
08.2024 - Current
- Established positive relationships with parents and children through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Crew Member
Chic-Fil-A
01.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
No Degree - General Studies
Central Georgia Technical College
Macon, GA05-2027
High School Diploma -
Veterans High School
Warner Robins05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Sales expertise
- Relationship building
- Classroom management
- Critical thinking
- Lesson planning
- Motivating students
- Behavior management
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Engaging personality
Timeline
Server
Walk-On's Bistreaux & Bar
03.2025 - Current
Lead Teacher
Little Sunshine Playhouse And Preschool
08.2024 - Current
Crew Member
Chic-Fil-A
01.2021 - 05.2022
No Degree - General Studies
Central Georgia Technical College
High School Diploma -
Veterans High School
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