Summary
Overview
Work History
Education
Skills
Certification
Technical Experience - Homelab Administrator, Self-Initiated
Timeline
Generic

Mason Jeter

Kennesaw

Summary

Dynamic computer technician with extensive experience in hardware troubleshooting and software installation. Proven ability to deliver exceptional customer service at American Eagle Outfitters, enhancing client satisfaction. Skilled in network configuration, and proficient in multiple operating systems. With multiple IT certifications, such as the Google Cybersecurity Certification and CompTIA A+. I excel in fast-paced environments, consistently achieving results through effective team collaboration and technical expertise.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Computer Technician

Self Employed Services
Kennesaw
08.2019 - Current
  • Built and troubleshot computers since age 10, acquiring extensive technical skills.
  • Developed proficiency in computer assembly and repair through hands-on experience.
  • Assisted clients with custom computer builds and troubleshooting from age 12 onward.
  • Acquired in-depth knowledge of computer hardware and software components over years of practice.

Sales Associate

American Eagle Outfitters, Inc
Saint Augustine
09.2024 - 03.2025
  • Provided exceptional customer service as a sales associate at American Eagle for six months.
  • Developed strong communication skills by assisting guests in locating desired products.
  • Leveraged extensive retail experience to quickly adapt to the sales environment.
  • Demonstrated rapid learning ability and strong work ethic in a fast-paced setting.

Sales Associate

Famous Footwear
Saint Augustine
05.2023 - 10.2024
  • Assisted customers in selecting appropriate footwear for various occasions.
  • Gained retail experience during summer, navigating busy back-to-school periods.
  • Developed strong customer service skills through direct interaction and support.
  • Learned essential retail operations and best practices.

Education

High School Diploma -

Tocoi Creek High School
Saint Augustine
05-2025

Skills

  • Computer assembly
  • Hardware troubleshooting
  • Software installation
  • Technology Diagnostic
  • Linux
  • Windows
  • Network Configuration
  • Python
  • SQL
  • MacOS
  • Computer Hardware
  • Computer Software
  • Switch Configuration
  • Router Configuration
  • BIOS/UEFI Configuration
  • Bash
  • Linux CLI
  • Powershell
  • ServiceNow
  • Customer service
  • Retail operations
  • Team collaboration

Certification

  • Google Cybersecurity
  • CompTIA A+

Technical Experience - Homelab Administrator, Self-Initiated

  • Built and maintained a personal homelab environment to deepen understanding of network infrastructure, virtualization, and cybersecurity
  • configured and managed home routers and firewalls, including VPN setup, MAC filtering and advanced traffic control policies
  • performed hardware and software troubleshooting across a variety of devices, including gaming desktops, servers, and virtual machines
  • Built custom gaming and workstation desktops from the ground up, optimizing for performance and thermal efficiency.
  • Deployed and managed virtual machines using platforms like VirtualBox, VMware, or Proxmox for testing and isolated environments
  • Gained practical VPS administration experience, Including Linux server setup, remote access configuration, and application hosting
  • Conducted basic penetration testing exercises in a controlled environment to explore security vulnerabilities and improve network defense strategies.
  • Practiced safe network segmentation and sandboxing techniques to contain security risks within the lab environment
  • Self-directed learner with a hands-on approach to mastering IT systems, security protocols, and emerging technologies.

Timeline

Sales Associate

American Eagle Outfitters, Inc
09.2024 - 03.2025

Sales Associate

Famous Footwear
05.2023 - 10.2024

Computer Technician

Self Employed Services
08.2019 - Current

High School Diploma -

Tocoi Creek High School
Mason Jeter