Mason Wallace
Sugar Hill
Summary
Motivated and dependable customer service professional with experience in food service, retail, and restaurant operations. Skilled in customer service, cash handling, team leadership, food safety, and point-of-sale systems. Strong ability to work in fast-paced environments while maintaining accuracy, organization, and excellent customer satisfaction.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Lawrenceville, GA
01.2026 - 05.2026
- Delivered pizzas promptly while adhering to traffic regulations and safety protocols.
- Communicated effectively with customers to provide updates on order status and resolve inquiries.
- Maintained accurate records of deliveries and payments to ensure accountability.
- Managed cash handling procedures, ensuring all transactions were processed accurately.
- Assisted in maintaining cleanliness and organization of the delivery vehicles for optimal efficiency.
- Adapted quickly to changing schedules and customer demands, maintaining high service standards.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Assistant Manager
Domino's Pizza
Cumming, GA
01.2026 - 05.2026
- Assisted in managing daily store operations and ensuring adherence to company standards.
- Coordinated staff schedules to optimize labor efficiency and enhance customer service.
- Monitored stock levels and placed orders to maintain inventory.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Maintained cleanliness and organization of the store to meet health regulations.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Dishwasher
Kanpeki Tonkatsu
Duluth, GA
06.2025 - 08.2025
- Operated industrial dishwashing equipment to maintain cleanliness and hygiene standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient cleaning processes.
- Assisted in maintaining a clean work environment by regularly sanitizing surfaces and equipment.
- Collaborated with kitchen staff to ensure timely availability of clean dishes for service.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
Barista
Starbucks
Buford, GA
07.2024 - 07.2025
- Delivered exceptional customer service by actively engaging with customers and anticipating needs.
- Prepared high-quality espresso beverages following standardized recipes and procedures.
- Operated coffee brewing equipment efficiently, ensuring optimal performance throughout shifts.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Handled cash transactions accurately while managing cash register operations seamlessly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Lanier High School
Sugar Hill, GASkills
- Valid Driver's license
- Customer service
- Attention to detail
- Time management
- Multitasking skills
- Heavy lifting
- Reliability
- Consistent attendance
- Physical stamina
- Multitasking
- Positive attitude
- Communication Skills
- Computer Hardware
- Verbal communication
Timeline
Delivery Driver
Domino's Pizza
01.2026 - 05.2026
Assistant Manager
Domino's Pizza
01.2026 - 05.2026
Dishwasher
Kanpeki Tonkatsu
06.2025 - 08.2025
Barista
Starbucks
07.2024 - 07.2025
High School Diploma -
Lanier High School