Summary
Overview
Work History
Education
Skills
Certification
Professional Medical Skills
Personal Information
Timeline
Generic

Matika Perdue

Thomaston

Summary

Motivated and resourceful professional with a track record of delivering high-quality work, demonstrating proficiency, and consistently displaying reliability in service-oriented roles. Seeking to leverage medical education and practical experience to transition into the healthcare industry. Committed to providing exceptional care and contributing to the well-being of patients, utilizing a strong work ethic and dedication to excellence.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Customer Service Operator

Answerfirst
- Current

Customer Service Representative

Global Payments
06.2024 - 10.2024

Costumer Service Representative

Nelnet
09.2023 - 02.2024

Customer Service Representative

Alorica
03.2023 - 06.2023

Customer Service Associate

Chime Solutions
11.2022 - 02.2023

Customer Service Representative

Sitel Group
07.2022 - 11.2022
  • Help customers place online order
  • Refund payments
  • Track orders

Client Support Worker

McIntosh Trail CSB
04.2021 - 07.2021

Disability Application Specialist

Premier Disability Services, LLC
09.2020 - 07.2021

Machine Operator

Vernay Manufacturing
11.2019 - 08.2020

PCA Personal Care Assistant

CAREMASTER MEDICAL SERVICES
10.2017 - 11.2019

Education

High school -

Upson-Lee High School
Thomaston, GA
05.2010

Skills

  • Microsoft
  • Microsoft Excel
  • Social media management
  • IOS
  • Phone etiquette
  • Clerical experience
  • Salesforce
  • Childcare
  • Windows
  • Picker
  • HIPAA
  • Presentation skills
  • First aid
  • Communication skills
  • Customer service
  • Microsoft Word
  • Customer support
  • Typing
  • Data entry
  • Proofreading
  • Computer skills
  • VPN
  • Driving
  • Microsoft Powerpoint
  • Microsoft Office
  • Multi-line phone systems
  • General Laborer
  • Packer
  • Warehouse associate
  • Medical terminology

Certification

  • First Aid Certification, Present
  • Driver's License, Present
  • Temporary Nurse Aide, Present
  • CPR Certification, Present

Professional Medical Skills

  • Basic coding skills for ICD/CPT
  • Third Party
  • Medicare
  • Medicaid
  • HMO
  • PPO
  • CMS1500 Claim Form
  • Billing
  • Billing Cycle
  • Claims Appeal Process
  • Electronic Health Records
  • EHR / EMR
  • Greenway
  • Computer Information Systems
  • HIPAA Compliance
  • Anatomy & Physiology
  • Meaningful Use
  • ICD-9/ICD-10
  • Medical Administrative Assistant
  • Medical Terminology
  • Patient Processing
  • Medical Billing
  • Medical Records Management
  • Release of Information
  • Medical Laws & Ethics
  • Principles of Management
  • Patient Registration
  • Medical Transcription
  • Office Accounting
  • Pathophysiology for Medical Office

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Customer Service Representative

Global Payments
06.2024 - 10.2024

Costumer Service Representative

Nelnet
09.2023 - 02.2024

Customer Service Representative

Alorica
03.2023 - 06.2023

Customer Service Associate

Chime Solutions
11.2022 - 02.2023

Customer Service Representative

Sitel Group
07.2022 - 11.2022

Client Support Worker

McIntosh Trail CSB
04.2021 - 07.2021

Disability Application Specialist

Premier Disability Services, LLC
09.2020 - 07.2021

Machine Operator

Vernay Manufacturing
11.2019 - 08.2020

PCA Personal Care Assistant

CAREMASTER MEDICAL SERVICES
10.2017 - 11.2019

High school -

Upson-Lee High School

Customer Service Operator

Answerfirst
- Current
Matika Perdue