Matthew Davis
Macon
Summary
Adept at driving customer satisfaction and managing projects to completion, I honed my skills in risk management and site inspection at Servicemaster of Middle Ga. Leveraging expertise in water damage assignments and a strong commitment to safety, I consistently improved client relations and project outcomes, showcasing my ability to meet tight deadlines and maintain high standards. Mitigation professional with strong background in risk assessment, emergency response, and project management. Known for effective team collaboration and delivering results under changing conditions. Skilled in strategic planning, problem-solving, and stakeholder communication. Reliable and adaptable, consistently driving successful outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mitigation Manager
Servicemaster of Middle Ga
11.2023 - Current
- Improved client satisfaction by providing timely updates and consistently meeting project deadlines.
- Conducted thorough site inspections to identify potential hazards and create customized risk management solutions.
- Maintained relationships with Plumbing, Construction, Electrical and other wholesale distributors.
Plumbing Associate
Aaron Gay
06.2022 - Current
- Installed, repaired and maintained water, gas and sewer systems.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Repairs to existing plumbing systems in residential and commercial buildings.
Mitigation Manager
Southeast Restoration
07.2021 - 11.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Mitigation Technician
Southeast Restoration
02.2017 - 06.2021
- Worked with diverse types of weather and ground conditions.
- Repaired plumbing and other fixtures.
- Preformed services in customers home per IICRC guidelines.
- Tracked water damage through home by started where water was noticed and tracing it back to find the source.
- Set up and staged drying equipment in home to evaporate the optimal amount of moisture out of materials and to dehumidify the are to remove moisture from the air and exit it out of the home.
- Worked with a number of hand and power tools to removed affected materials, flooring, drywall etc. from home.
- Kept daily log on each job to document the drying process for each day to determine moisture was being released from materials and determine if additional actions needed to take place.
Tower Climber
Southern Tower Services
01.2015 - 08.2016
- Built and installed sites per customer specs and maintained safe work environment daily
- Coordinated maintenance and responded to repair calls for assigned sites.
- Lifted equipment into position using cranes and rigging tools.
- Bolted equipment into place using hand and power tools.
- Replaced light bulbs and coaxial cables.
- Drove truck and trailer to and from job sites, up to 15 hour drives.
- Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
General Laborer
Clements Lumber Company
07.2010 - 01.2015
- Operated equipment controls console for sorting, transferring and stacking pallets.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
- Used automated machine to build pallets, while loading machine with nails, top boards and runners to keep machine operating at optimal speed.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated a number of equipment from wheel loaders and back hoe to fram tractors and skid steers.
- Used yard truck to maneuver tractor trailers in and out of warehouse to load order on to and them store on yard in open and under storage sheds.
Education
High School Diploma -
Dodge County High School
Eastman, GA06.2010
Certificate in Automotive Engine Performance - Automotive Technology
Oconee Fall Line Technical College
Sandersville, GASkills
- Job Costing
- Operated company trucks to include DOT certifications and log books
- Customer Satisfaction
- Site Inspection
- Water Damage Assignments
- Inspect Vehicles
- Prepare Estimates
- Preventive Maintenance
- Pneumatic Systems
- Heavy Machinery Operation
Accomplishments
Completed Emerging Leaders course through previous employer where we discussed what a leader is, how to lead others, and what that means. We read several books on leadership and guidance. We also did a disc assessment on ourselves to determine where we are as people and leaders. Have also completed multiple courses to including WTR, ASD and AMRT training.
Certification
Certificate in Automotive Engine Performance.
Timeline
Mitigation Manager
Servicemaster of Middle Ga
11.2023 - Current
Plumbing Associate
Aaron Gay
06.2022 - Current
Mitigation Manager
Southeast Restoration
07.2021 - 11.2023
Mitigation Technician
Southeast Restoration
02.2017 - 06.2021
Tower Climber
Southern Tower Services
01.2015 - 08.2016
General Laborer
Clements Lumber Company
07.2010 - 01.2015
High School Diploma -
Dodge County High School
Certificate in Automotive Engine Performance - Automotive Technology
Oconee Fall Line Technical College
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