Matthew Friedman
Trenton,GA
Summary
Dynamic professional with a proven track record at Tractor Supply, excelling in warehouse navigation and product labeling. Recognized for optimizing stock processes and enhancing organization, leading to reduced discrepancies. Strong interpersonal skills foster collaboration, ensuring exceptional service and efficiency in fast-paced environments. Committed to continuous improvement and operational excellence.
Overview
27
27
years of professional experience
Work History
Merchandise Stocker
Tractor Supply
03.2024 - 09.2024
- Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
Retired
Retired
08.2016 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Parts Specialist
Advance Auto Parts
10.2015 - 07.2016
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Delivery Driver
Schwans Fine Foods
04.2015 - 10.2015
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loss Prevention Manager
CVS Pharmacy
04.2013 - 03.2014
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Loss Prevention Manager
Lowes Home Improvment
07.2012 - 03.2013
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
Account Manager
Texoma Field Services
05.2009 - 06.2012
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Recruiter
L3 Logistics - US Army
10.2008 - 04.2009
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Delivery Driver
Coca-Cola
06.2008 - 09.2008
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Active Duty Soldier
US Army
07.1997 - 04.2008
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
Education
Associate of Science - Management Information Systems
Park University
Kansas City, MO05.2012
Skills
- Loading and unloading
- Warehouse navigation
- Product labeling
- Stock rotation
Timeline
Merchandise Stocker
Tractor Supply
03.2024 - 09.2024
Retired
Retired
08.2016 - 03.2024
Parts Specialist
Advance Auto Parts
10.2015 - 07.2016
Delivery Driver
Schwans Fine Foods
04.2015 - 10.2015
Loss Prevention Manager
CVS Pharmacy
04.2013 - 03.2014
Loss Prevention Manager
Lowes Home Improvment
07.2012 - 03.2013
Account Manager
Texoma Field Services
05.2009 - 06.2012
Recruiter
L3 Logistics - US Army
10.2008 - 04.2009
Delivery Driver
Coca-Cola
06.2008 - 09.2008
Active Duty Soldier
US Army
07.1997 - 04.2008
Associate of Science - Management Information Systems
Park University
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