Matthew Greene
Evans
Summary
Highly motivated sales professional ready to drive results in dynamic environments. Proven ability to enhance customer satisfaction and optimize financial processes. Strong focus on team collaboration and adaptability in meeting organizational goals.
Overview
8
8
years of professional experience
Work History
F&I Manager
Camping World of Augusta
04.2024 - Current
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
- Completed, reviewed and processed paperwork to finalize sales.
- Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
- Developed and maintained relationships with customers, lenders and other third parties.
- Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
F&I Manager
Camping World of Columbia
08.2023 - 03.2024
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
- Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
- Worked with lending institutions to secure financing and fulfill contracts.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
Sales Professional
Camping World of Augusta
11.2022 - 07.2023
- Expanding the local market
- Maintained consistent sales by developing and deepening positive customer connections
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes
- Supervised full-cycle sales delivery process by recruiting top talent and remaining up to date on product and system knowledge
- Call 25+ customers daily to assure their needs were met during their visit
Sales Professional
Camping World of Atlanta
01.2020 - 08.2022
- Maintained consistent sales by developing and deepening positive customer connections
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes
- Supervised full-cycle sales delivery process by recruiting top talent and remaining up to date on product and system knowledge
- Call 25+ customers daily to assure their needs were met during their visit
Sales Professional
Camping World of Oakwood
01.2019 - 08.2019
- Maintained consistent sales by developing and deepening positive customer connections
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes
- Supervised full-cycle sales delivery process by recruiting top talent and remaining up to date on product and system knowledge
- Call 25+ customers daily to assure their needs were met during their visit
Sales Professional
Grand Home Furnishings
09.2016 - 01.2019
- Evaluated inventory and delivery availability, optimizing strategies to meet customer demands
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Assisted senior leadership with executive decision-making process
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Maintained consistent sales by developing and deepening positive customer connections
Education
Business Administration
Lee University
Cleveland, TNSkills
- Customer satisfaction
- Customer relations
- Software utilization
- Cash flow management
- Credit analysis
- Loan origination
- Compliance management
- Sales management
- Deal structuring
- Profit maximization
- Customer service and assistance
- Sales goals
Timeline
F&I Manager
Camping World of Augusta
04.2024 - Current
F&I Manager
Camping World of Columbia
08.2023 - 03.2024
Sales Professional
Camping World of Augusta
11.2022 - 07.2023
Sales Professional
Camping World of Atlanta
01.2020 - 08.2022
Sales Professional
Camping World of Oakwood
01.2019 - 08.2019
Sales Professional
Grand Home Furnishings
09.2016 - 01.2019
Business Administration
Lee University
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