Matthew Martin Jr.
Covington
Summary
Dynamic Operations Team Lead at FedEx with a proven track record in operational excellence and stakeholder management. Expert in streamlining processes and enhancing productivity, while fostering employee development. Skilled in logistics and team training, successfully implementing safety programs that improved workplace efficiency by 20%. Committed to delivering exceptional service and results.
Overview
9
9
years of professional experience
Work History
Operations Team Lead
FedEx
11.2019 - Current
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Packer
Golden State Foods
12.2018 - 11.2019
- Reviewed orders to verify products met specifications.
- Packed, weighed and shipped items per customer specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Created shipping labels to complete daily order processing.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Organized items on racks, shelves and bins to maintain established order.
- Operated tape machines, scales and label printers to package items correctly.
Front End Team Member
Home Depot
01.2016 - 12.2018
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Lithonia High School
Lithonia, GA05-2002
Skills
- Stakeholder management
- Workforce planning
- Operational excellence
- Business process reengineering
- Team Training
- Delegation
- Productivity management
- Operations management
- Employee development
- Logistics expertise
Timeline
Operations Team Lead
FedEx
11.2019 - Current
Warehouse Packer
Golden State Foods
12.2018 - 11.2019
Front End Team Member
Home Depot
01.2016 - 12.2018
High School Diploma -
Lithonia High School
Similar Profiles
Sharun DhamodaranSharun Dhamodaran
Cargo Handler at FedExCargo Handler at FedEx
TACIE RABALAIS. P.E.TACIE RABALAIS. P.E.
Operations Engineer at FedExOperations Engineer at FedEx
Joab OdondiJoab Odondi
Field Linehaul Support Rep at FedExField Linehaul Support Rep at FedEx