Matthew Pate
Kennesaw
Summary
Committed to ensuring the highest customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Capable of constructive collaboration on project goals.
Overview
9
9
years of professional experience
Work History
Percussion Director
Marietta City Schools
07.2023 - Current
- Mentored individual students, offering personalized instruction and guidance to improve their musicianship skills.
- Increased participation in percussion ensembles by actively recruiting talented students from within the school community.
- Continuously updated personal knowledge of percussion techniques and teaching methodologies by attending professional development workshops and conferences.
- Implemented effective classroom management techniques to maintain focus during rehearsals and optimize practice time efficiency.
- Expanded performance repertoire by researching and selecting diverse musical pieces that challenged students while maintaining interest levels.
- Managed inventory of percussion instruments and equipment, ensuring optimal maintenance and repair as necessary.
Sales Associate
Music and Arts
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Percussion Arranger and Writer
Self Employed Writer
07.2021 - Current
- Increased repeat business by consistently exceeding client expectations through exceptional service delivery.
- Delivered successful events within tight deadlines by efficiently prioritizing tasks and delegating responsibilities as needed.
- Provided exceptional client support throughout the entire planning process, earning trust from clients and fostering long-lasting relationships.
- Developed creative concepts for events that resonated with target audiences, leading to increased attendance and engagement levels.
Percussion Instructor
Wesleyan School
06.2020 - 11.2022
- Implemented innovative practice routines for students to hone their skills and boost proficiency levels.
- Conducted group workshops on effective practice habits, time management, and musicianship skills essential for success in the field.
- Managed inventory of percussion instruments and equipment efficiently; coordinated repairs or replacements when necessary.
- Fostered strong relationships with parents and guardians to ensure consistent communication regarding student progress, challenges, and achievements.
Loader
Pike Nurseries
04.2020 - 07.2020
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
Office Staff
Margaritaville at Lake Lanier
04.2019 - 07.2019
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Busser
Antonetta Biba's Pizza and Pasta
01.2016 - 04.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Arts - Music Performance Instrumental Concentration
Kennesaw State University
Kennesaw Ga12-2022
Skills
- Effective Communication
- Adaptability
- Macintosh Applications
- Creativity
- Writing
- Work Ethic
- Microsoft Office Suit
- Problem-Solving
- Sales
- Conflict Resolution
- Emotional Intelligenance
2021 Bailey School of Music Concerto Contest Winner
Worked to prepare duet concerto with partner Anna Gugel, to compete and subsequently perform selected repertoire with the Kennesaw State University Symphony Orchestra.
Timeline
Percussion Director
Marietta City Schools
07.2023 - Current
Sales Associate
Music and Arts
01.2023 - Current
Percussion Arranger and Writer
Self Employed Writer
07.2021 - Current
Percussion Instructor
Wesleyan School
06.2020 - 11.2022
Loader
Pike Nurseries
04.2020 - 07.2020
Office Staff
Margaritaville at Lake Lanier
04.2019 - 07.2019
Busser
Antonetta Biba's Pizza and Pasta
01.2016 - 04.2018
Bachelor of Arts - Music Performance Instrumental Concentration
Kennesaw State University
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