Matthew Seabolt

• Key Skills: Whitewater rafting and guiding
  Safety management in extreme conditions
  Risk assessment and decision-making under pressure
  First Aid, CPR Wilderness First Responder(WFR) certification
  Leadership team building and team coordination
  Customer service and communication with guests
  
• Job Description: Lead groups of adventurers down challenging Olympic level river courses, ensuring safety and maximizing the experience.
  Assess water conditions and weather to determine the safest and most enjoyable routes.
  Provide guests with pre-trip safety briefings and hands-on instructions.
  Respond quickly and efficiently to emergencies, performing rescue techniques if necessary.
  Maintain rafting equipment and ensure it meets safety standards.

Managing eleven other guides along with 72 other guests

• Achievements:Successfully guided numerous trips on one of the most dangerous rivers in the region, with a 100% safety record.
  Trained and mentored junior guides, improving overall team performance and safety.
  Built strong relationships with guests, resulting in repeat bookings and excellent reviews
  
• Managed eleven other guides while coordinating rescues and accomodations.
• Consistently maintained professional, friendly demeanor with guests.
• Successfully navigating Class III/IV/V rapids.
• Inspected tour sites for potential hazards and arranged for repairs when needed.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.

• Delivered packages to residential and commercial locations efficiently while maintaining high customer satisfaction.
• Planned delivery routes to ensure timely and cost-effective service while optimizing fuel usage and vehicle wear.
• Handled customer inquiries, addressed issues or concerns, and ensured a positive delivery experience.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with all regulations.
• Worked in a fast-paced, deadline-driven environment, ensuring all deliveries were completed on schedule.
• Route planning and time management

• Strong customer service and communication
  
• Problem-solving and conflict resolution
  
• Delivery accuracy and attention to detail
  
• Knowledge of safety protocols and vehicle maintenance
  
• Ability to meet tight deadlines

• Maintained safe, clean and organized work environment.
• Helped supervisors create cost estimates for tile installation projects.
• Used specialized tools and equipment to cut, shape and install tile.
• Worked professionally with other tradespeople on successful, on-time project completion.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.