Matthew Smeltzer

• Supervised daily operations to ensure efficiency and adherence to safety protocols.
• Coordinated staff schedules to optimize workforce productivity and resource allocation.
• Trained new employees on operational procedures and best practices for safety compliance.
• Assisted in resolving operational issues by troubleshooting equipment malfunctions promptly.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

· Plan and coordinate daily operations to increase workflow productivity across all warehouse teams.

· Adjust plans proactively to meet performance targets.

· Identify process improvements across all operations and inventory teams.

· Communicate priorities and workload changes to supervisors to ensure seamless execution of tasks.

· Attend daily client pulse meetings to communicate and coordinate the needs and constraints of the business.

· Go to person for client resolution.

· Plan the workload for the day by setting objectives and hourly goals.

· Graduate of 13 week Police Academy training program.

o Vehicle accident investigation training.

o Domestic dispute investigation training.

o Domestic violence investigation and resolution training.

o Stressful situation training.

o Crime scene investigation training.

o Investigation report writing training.

· Supervise kitchen operations

· Conducted training and mentored team members to promote productivity, accuracy, and commitment to customer service.

· Mentored and guided employees to foster proper completion of assigned duties.

· Established open and professional relationships with team members and other managers.

· Trusted with key and security to open store on Sundays for deep cleaning.