Results-driven Sales Professional with over ten years of experience in operational, business development, marketing, and sales environments. Achieved significant growth in client base and revenue by identifying new opportunities and optimizing sales processes. Focused on enhancing customer satisfaction and loyalty through effective communication, negotiation, and strategic planning.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
E-commerce Shopper
Whole Foods Market
Kennesaw
05.2022 - Current
Reached elite shopper status each quarter by consistently meeting sales targets.
Prepared orders efficiently for timely delivery to customers.
Processed orders in a timely manner to ensure customer satisfaction.
Assisted customers with inquiries and provided product recommendations.
Collaborated with team members to enhance shopping experience for customers.
Utilized electronic systems to track orders and manage customer information.
Recruiter - Biotechnology
Dark Horse Talent
12.2019 - 03.2020
Was the fourth employee of the company and second full time recruiter
Achieved targeted KPI metrics weekly
Identified, built and maintained a pipeline of qualified candidates for future opportunities
Met targeted KPI metrics weekly
Identified, built and maintained a pipeline of qualified candidates for future opportunities
Facilitated recruitment by engaging in cold calling, referrals, and digital recruiting to source qualified candidates.
Conducted targeted searches using Boolean Searches, LinkedIn Recruiter, referrals, and ATS Database
Conducted targeted searches through Boolean searches, LinkedIn Recruiter, referrals, and ATS database to identify top talent
Business Development Manager
B&R Metal Products – Fournier Precision
Lynn
11.2011 - 10.2019
Directed all sales activities for the company.
Work directly with owners to negotiate and analyze customer data to generate new business plans to accommodate fluctuating market and competition.
Identified potential clients, cultivated relationships, and negotiated contracts to expand business portfolio.
Prospecting, lead generation, cold calling, presentations, and price point negotiation to attain purchase order.
Meet with key decision makers, purchasing agents, and engineers to acquire new business.
Manage all VIP accounts as well as numerous other companies in the medical, aerospace, government, electronics industries.
Manage the full partnership acquisition cycle and customer service relationship which includes:
Identified potential clients through market research and networking initiatives.
Managed client relationships, fostering satisfaction and creating long-term collaboration opportunities.
Established new customer accounts using negotiation and sales closing abilities.
Developed comprehensive marketing program encompassing website, collateral designs, brochures, and business cards to enhance brand visibility.
Assistant Varsity Baseball Coach
Merrimack College
01.2012 - 01.2013
Coached at practices and game competitions supervising catchers, hitters, and pitchers
Recruited of prospective student athletes on and off campus
Performed general administrative tasks: expense reports, recruiting database and budgeting
Project Manager / Fabricator
B&R Metal Products – Fournier Precision
01.2006 - 01.2011
Promoted from fabricator to project manager and led all phases of the production process from planning to execution.