Kami Wilbanks
Roopville
Summary
Dynamic and adaptable professional with a background in the restaurant industry. Known for exceptional customer service, effective cash handling, and adherence to cleanliness standards. Committed to improving guest experiences and fostering loyalty through personalized service.
Overview
2
2
years of professional experience
Work History
Server/Restaurant Cashier
Maries BBQ
Heflin, AL
05.2025 - 10.2025
- Provided exceptional customer service in fast-paced dining environment
- Assisted with food and beverage preparation to enhance dining experience
- Maintained cleanliness and organization of dining area for optimal guest satisfaction
- Collaborated with team members to ensure efficient order delivery and accuracy
- Adapted quickly to changing menu items and special requests from customers
- Managed cash register operations, processing payments accurately and efficiently
- Followed health and safety guidelines to maintain a safe working environment
- Developed strong relationships with regular customers, enhancing loyalty and repeat visits
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
IHOP
Carrollton Ga
07.2024 - 04.2025
- Provided exceptional customer service to enhance guest dining experiences.
- Accurately took and processed food and beverage orders using point-of-sale system.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Assisted team members during peak hours to improve service efficiency.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Adapted quickly to changing situations, demonstrating flexibility in fast-paced environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Robinson Salvage
Carrollton Ga
01.2024 - 03.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Handled cash, credit, and check transactions while ensuring security protocols were followed.
Education
High School Diploma -
Central High School
Carrollton Ga05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
Timeline
Server/Restaurant Cashier
Maries BBQ
05.2025 - 10.2025
Server
IHOP
07.2024 - 04.2025
Cashier
Robinson Salvage
01.2024 - 03.2024
High School Diploma -
Central High School