Matthew "Grant" Lackey
Machine Operator
Mansfield,GA
Summary
Highly skilled and versatile technical professional with over 10 years of experience spanning telecommunications, network installation/repair, electronics diagnostics, and maintenance management. Proven ability to troubleshoot complex technical issues, manage projects, train team members, and maintain high standards of quality and compliance. Seeking to leverage expertise in troubleshooting, network technology, and electronics repair in a challenging new role.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Machine Operator
AT&T
12.2021 - Current
- Isolate faults and repair underground communications circuits, minimizing downtime.
- Develop effective training exercises and successfully onboard new team members.
- Proficiently splice, test, and repair underground fiber optic cables and associated utilities to ensure network integrity.
- Perform daily travel, inspection, and safe operation of heavy equipment for excavation and cable placement.
- Consistently exceeded monthly metric goals and exceeded expectations on EOY appraisals.
Wire Technician
AT&T
02.2018 - 12.2020
- Installed and maintained digital circuits and network interfacing devices according to specifications.
- Configured small networks and established reliable data connections for residential and business clients.
- Resolved complex network and computer issues, enhancing customer satisfaction.
- Consistently exceeded monthly metric goals and exceeded expectations on EOY appraisals.
Service Manager
Pegasus Residential
08.2014 - 02.2018
- Directed comprehensive interior and exterior property renovation projects from inception to completion.
- Managed the daily operations of the maintenance department, ensuring efficient workflow and resource allocation.
- Negotiated favorable vendor management contracts and service agreements.
- Ensured all service orders and rehabilitation work performed by technicians met strict quality standards.
Electronics Technician
Lexicon Technologies
04.2011 - 08.2014
- Refurbished a diverse range of consumer electronics, inventory management devices, business tablets, and PCs.
- Performed component-level troubleshooting and intricate circuit board repairs.
- Executed firmware flashing and software conversions for various industrial electronic devices.
Education
Umass Global
Wireless Communications With Intro To 5G
07-2024
Umass Global
Network Plus
05.2001 -
High School Diploma -
Jasper County High School
Monticello, GASkills
Network Testing & Troubleshooting (Fiber Optic, Copper, LAN/WAN)
Electronics Repair & Diagnostics (Component Level, Circuit Board)
Network Configuration & Installation (Residential, Business)
Team Training & Mentoring
Project Management
Troubleshooting & Problem-solving Proficiency
Timeline
Machine Operator
AT&T
12.2021 - Current
Wire Technician
AT&T
02.2018 - 12.2020
Service Manager
Pegasus Residential
08.2014 - 02.2018
Electronics Technician
Lexicon Technologies
04.2011 - 08.2014
Umass Global
Network Plus
05.2001 -
Umass Global
Wireless Communications With Intro To 5G
High School Diploma -
Jasper County High School
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