Summary
Overview
Work History
Skills
Affiliations
Construction Experience
Timeline
Generic

Matthew (Matt) Sorrow

Arnoldsville

Summary

Dynamic Vendor Program Manager with TURN5, skilled in inventory management and vendor negotiation. Proven track record of enhancing product availability and optimizing logistics, resulting in improved operational efficiency. Adept at contract management and fostering strong vendor relationships, while utilizing excellent communication skills to resolve conflicts and drive successful outcomes.

Overview

34
34
years of professional experience

Work History

Vendor Program Manager

TURN5
Paoli
07.2021 - 07.2025
  • Assisted in inventory management to ensure product availability and accuracy.
  • Coordinated shipment logistics with vendors for timely product arrivals.
  • Supported procurement activities by tracking purchase orders and vendor performance.
  • Helped maintain vendor records in the company database for easy access.
  • Participated in team meetings to discuss vendor-related issues and solutions.
  • Contributed to compliance checks ensuring vendors met company standards and policies.
  • Maintained accurate records of all vendors and their contracts.
  • Managed day-to-day communications with multiple vendors simultaneously.
  • Performed periodic audits of vendors' activities to ensure contractual obligations were met.
  • Negotiated pricing and terms with existing vendors on behalf of the company.
  • Facilitated payment processes for approved invoices from vendors.
  • Resolved conflicts between vendors and internal stakeholders in a timely manner.
  • Tracked contract renewals, expirations, amendments, and terminations.
  • Collaborated with cross-functional teams to ensure successful execution of vendor projects.
  • Monitored vendor performance against contracted service level agreements.
  • Implemented promotional strategies to increase sales and attract new customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Brand Manager

Eckler's Automotive
Titusville
07.2016 - 07.2021
  • Developed brand strategies to enhance product visibility and customer engagement.
  • Collaborated with cross-functional teams to align marketing efforts with brand goals.
  • Created content for promotional materials and digital platforms to support brand messaging.
  • Analyzed customer feedback to refine marketing strategies and improve brand perception.
  • Monitored industry developments to inform branding strategies and adjust tactics accordingly.
  • Monitored online conversations about the brand across various channels such as social media platforms and forums.
  • Maintained up-to-date knowledge of industry trends so that changes can be incorporated into branding activities accordingly.
  • Analyzed competitors' brands and products to develop unique positioning for the company's offerings.

General Manager

Eckler's Automotive
Titusville
06.2005 - 06.2016
  • Directed daily operations to ensure efficient workflow and productivity.
  • Developed strategic plans to enhance overall business performance and growth.
  • Oversaw budget management and resource allocation for various departments.
  • Facilitated communication between upper management and staff to align goals.
  • Managed customer relations to foster loyalty and address service concerns.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

VP/General Manager

Rick's Camaros
Athens
01.1992 - 06.2005
  • Oversaw daily operations to ensure efficient workflow across departments.
  • Implemented strategic initiatives to enhance operational performance and productivity.
  • Collaborated with senior leadership to develop long-term operational plans.
  • Led cross-functional teams in process improvement and project execution.
  • Established key performance indicators to monitor operations effectiveness regularly.
  • Supervised daily operations of multi-million dollar divisional operation.
  • Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
  • Oversaw the development and implementation of policies and procedures related to operational activities.
  • Provided direction to staff on all aspects of operational processes.
  • Coordinated with vendors to obtain goods and services at competitive prices.
  • Boosted company profits by optimizing performance strategies and increasing efficiency.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Coordinated work across departments to keep teams on track with company goals.
  • Developed and deepened relationships with functional leadership to interconnect revenue generation initiatives with day-to-day operations.
  • Provided training and mentoring support for new employees in the operations department.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.

Skills

  • Inventory management and logistics coordination
  • Vendor negotiation and performance monitoring
  • Contract management
  • Data entry

Affiliations

  • Golf
  • Cornhole
  • Home Interior Remodel
  • Church Elder and Small Group Leader for Connection Church Athens

Construction Experience

  • Sub-Contractor for Dalton Carpet doing punch work for commercial facilities.
  • Building and Grounds Manager for East Athens Baptist Church which included general upkeep as well as overseeing the building of a new educational building.
  • Laid out and built the warehouse and showroom for Rick's Camaros.

Timeline

Vendor Program Manager

TURN5
07.2021 - 07.2025

Brand Manager

Eckler's Automotive
07.2016 - 07.2021

General Manager

Eckler's Automotive
06.2005 - 06.2016

VP/General Manager

Rick's Camaros
01.1992 - 06.2005

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Matthew (Matt) Sorrow