Matthew Wignall
Marietta
Summary
Hardworking employee enthusiastic about learning with field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
FedEx:Ground
03.2025 - 10.2025
- Operated delivery vehicle efficiently, adhering to scheduled routes and timelines.
- Loaded and unloaded packages safely, ensuring proper handling to prevent damage.
- Maintained accurate records of deliveries and pickups using electronic tracking systems.
- Communicated effectively with customers, addressing inquiries and resolving issues promptly.
Customer Service Representative
Walmart
07.2024 - 06.2025
- Resolved customer inquiries efficiently, ensuring high satisfaction and positive shopping experiences.
- Assisted in training new team members on company policies and customer service best practices.
- Processed returns and exchanges swiftly, maintaining compliance with store procedures.
- Utilized point-of-sale systems to manage transactions accurately and expedite checkout processes.
Assistant manager
Atlantis fresh market
09.2019 - 06.2022
- Led team in achieving operational goals, enhancing customer satisfaction through effective service delivery.
- Mentored staff on best practices for customer engagement, resulting in improved sales performance.
- Developed training programs to enhance employee skills and drive team efficiency within store operations.
- Coordinated promotional events that boosted store traffic and enhanced community engagement initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
H.S diploma -
John v lindsay wildcat academy
06.2018
Skills
- Effective communication
- Problem solving
- Accountable
- Detail oriented
- Critical thinking
- Reliable
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Commercial driving
LANGUAGES
Fluent in english, some spanish.
Timeline
Delivery Driver
FedEx:Ground
03.2025 - 10.2025
Customer Service Representative
Walmart
07.2024 - 06.2025
Assistant manager
Atlantis fresh market
09.2019 - 06.2022
H.S diploma -
John v lindsay wildcat academy