Maureen Jung
Columbus
Summary
Dynamic customer service professional with a friendly, positive attitude, honed at Big Mamas Vietnamese Cuisine. Proven ability to resolve problems effectively while fostering teamwork and collaboration. Recognized for enhancing customer satisfaction through proactive solutions and strong interpersonal skills.
Overview
2
2
years of professional experience
Work History
Waitress
Big Mama Vietnam Kitchen
01.2023 - 06.2025
- Provided excellent customer service by promptly attending to guest needs and inquiries.
- Assisted with taking orders accurately and relaying them to kitchen staff efficiently.
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Learned menu items thoroughly to offer informed recommendations to guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Digital Communications And Media
Columbus State University
Columbus, GA08-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem resolution
Languages
English
Native or Bilingual
Korean
Professional Working
Timeline
Waitress
Big Mama Vietnam Kitchen
01.2023 - 06.2025
Digital Communications And Media
Columbus State University