Reliable and adaptable professional with a strong background in healthcare administration and warehouse operations. skilled in exceptional customer service, data entry, inventory management, and maintaining efficient daily operations. Known for strong communication, attention to detail, and the ability to adapt to fast-paced environments while ensuring accuracy and productivity.
Work History
Referral Specialist
1 Year 1 Month
Gastro Savannah | 08.2025 - Current
Coordinated patient referrals to ensure timely access to gastroenterology services.
Managed appointment scheduling, optimizing workflow and enhancing patient experience.
Collaborated with healthcare providers to verify insurance coverage and eligibility.
Assisted in maintaining accurate patient records within electronic health record systems.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk Medical Receptionist
1 Year 1 Month
Chatham Orthopaedics | 07.2024 - 08.2025
Coordinated communications between patients and medical staff, enhancing overall service quality.
Processed patient registrations and insurance verifications, ensuring accurate data entry and compliance.
Managed patient scheduling and appointment confirmations to optimize clinic operations.
Handled multi-line phone systems to address inquiries and direct calls effectively.
Assisted in maintaining medical records, ensuring confidentiality and adherence to HIPAA regulations.
Warehouse Associate
1 Year 11 Months
Amazon | 01.2023 - 12.2024
Implemented process improvements to streamline order picking and packing workflows.
Operated warehouse equipment to efficiently move and organize inventory.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Education
High School Diploma
Alfred E. Beach High School | Savannah, GA | 05-2023