Maurice Galmore
Atlanta
Summary
Results-driven leader with a strong foundation in business principles and a focus on operational and financial improvement. Expertise in enhancing efficiency, profitability, and service delivery through strategic management. Committed to teamwork and adaptability, actively contributing to organizational success while pursuing opportunities for skill enhancement.
Overview
16
16
years of professional experience
Work History
Chief Executive Officer /Owner/Operator/Logistics
Galway Express LLC
04.2016 - Current
- Directed business operations for 10 employees company generating over $200,000 in yearly revenue
- Developed and implemented strategic updates to business operations, addressing issues impacting efficiency and profitability.
- Devised marketing plan to drive expansion and support company growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Held weekly meetings via SKYPE with Drivers and Team to identify opportunity chances and Techniques to overcome obstacles experienced in prior weeks
- Trained 10 employees in Over the Road Business route operations, focusing on technical systems like Qualcomm, Sylectus, and TransFlo+ to improve delivery effectiveness.
- Trained new personnel to meet workload requirements and improve delivery efficiency.
- Managed and executed payroll for 10 employees on a weekly basis
Merchant Acquiring/Credit Card Processor
PRIORITY PAYMENT SYSTEMS
Alpharetta
04.2013 - 04.2016
- Managed 75-100 outbound/inbound calls daily, discussing financial solutions with institutions and merchants to promote efficient and cost-effective credit card processing
- Achieved Top Lead Sales performer status by consistently earning multiple Top 10 Awards each month
- Motivated staff to meet internal and customer targets, improving overall sales performance
- Team lead which comprise of training team on product knowledge and different sales strategies to enhance peers to excel in the sale position
- Provide a competitive statement analysis and the benefits to Merchants who are seeking a better processing solution for their business
- Maintain accurate and outstanding documentation and Merchant follow-up
Homes Service Consultant
ALLCONNECT, INC
Atlanta
01.2010 - 01.2013
- Top Sales performer averaging consistently over 200% to plan while the company’s expectations were 100% to plan
- Obtained several Top 10 awards for exceptional sales performance
- Team Leader which comprised helping team adapt to a winning way, motivating peers to reach their goals and coaching other employees providing extensive training on exclusive products
- Took ownership of customer issues, providing excellent customer service with end-to-end resolution to enhance customer satisfaction.
- Consulted with clients to evaluate needs and offered tailored plans to ensure optimal service alignment.
- Assisted customers with moving by delivering services such as phone, cable, internet, gas, and electricity from local power companies at competitive rates.
Education
Atlanta University
ATLANTA, GA08-2004
High School Diploma -
Hazelwood Central High School
St. Louis, MO05.2001
Skills
- Marketing
- Negotiation
- Team management
- Recruiting
- Communication skills
- Sales
- Organizational skills
- Microsoft Excel
- POS
- Project management
- Payroll
- Customer service
SKILLS
- Word
- Pricing
- Dispatching
- PowerPoint
- Management
Timeline
Chief Executive Officer /Owner/Operator/Logistics
Galway Express LLC
04.2016 - Current
Merchant Acquiring/Credit Card Processor
PRIORITY PAYMENT SYSTEMS
04.2013 - 04.2016
Homes Service Consultant
ALLCONNECT, INC
01.2010 - 01.2013
Atlanta University
High School Diploma -
Hazelwood Central High School