Dynamic professional with leadership experience in fast-paced environments. Expertise in training and developing teams while ensuring adherence to safety and quality standards. Committed to creating a positive work culture and optimizing operational processes.
Overview
7
7
years of professional experience
Work History
Shift Manager
McDonald's
Grovetown, GA
10.2024 - Current
Supervised daily operations, ensuring compliance with safety and quality standards.
Trained and developed team members on operational procedures and customer service excellence.
Managed inventory levels, minimizing waste while ensuring product availability during peak hours.
Implemented effective scheduling to optimize labor costs and maintain service efficiency.
Conducted regular performance evaluations to identify areas for improvement among staff members.
Monitored kitchen processes, ensuring adherence to health regulations and food safety protocols.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Fulfillment Associate
Amazon Fulfillment Center
Grovetown, GA
10.2021 - 10.2022
Efficiently pulled customer orders to meet strict productivity targets within the warehouse.
Operated warehouse equipment to efficiently pick and pack customer orders.
Carefully picked and packed items for customer orders to ensure accuracy and quality.
Maintained accurate inventory levels through systematic tracking and reporting.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Collaborated with team members to optimize workflow, resulting in reduced processing times.
Streamlined packing processes to enhance productivity within the fulfillment center.
Implemented quality control measures to ensure accuracy in order fulfillment.
Monitored shipment schedules, coordinating timely dispatch of packages to customers.
Analyzed order slips to select products and prepare merchandise for prompt dispatch.
Trained new fulfillment associates on best practices, improving onboarding efficiency.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Ensured all boxes and containers were properly labeled with order information to enhance shipping accuracy.
Safely and securely loaded items to prevent damage during transport.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Operated forklifts, pallet jacks, and hand trucks to transport merchandise efficiently throughout the warehouse.
Pre-assembled shipping containers for swift selection by packing associates during order fulfillment.
Assembly Technician
John Deere
Grovetown, GA
11.2019 - 10.2021
Assembled complex machinery components with precision and adherence to safety protocols.
Assembled and aligned parts and fixtures using hand and power tools.
Conducted quality inspections on finished products to ensure compliance with specifications.
Inspected all work for quality and compliance with design standards.
Inspected parts and assemblies before shipment to customers to verify accuracy.
Collaborated with team members to troubleshoot and resolve assembly line issues efficiently.
Assisted in troubleshooting and resolving issues during the assembly process, minimizing delays in production schedules.
Streamlined assembly processes, reducing cycle time and enhancing workflow efficiency.
Trained new hires on assembly techniques, promoting best practices and safety standards.
Maintained tools and equipment, ensuring optimal performance and reducing downtime.
Communicated potential issues to supervisors to enhance assembly efficiency.
Worked directly with QA personnel to identify and correct defects.
Consistently met or exceeded production targets by maintaining a focused and efficient work approach.
Documented assembly procedures and maintained accurate records for compliance audits.
Collaborated with various departments to ensure timely project completion.