Maverick Smith
Marietta
Summary
I am passionate and driven IT and Network Specialist with a strong background in system administration, network security, and software development. Whether optimizing enterprise networks, troubleshooting complex IT issues, I thrive in fast-paced environments where problem-solving and innovation are key. My experience spans both military and private sector roles, giving me a unique perspective on secure, scalable, and efficient network operations. I enjoy working with emerging technologies, automating processes, and ensuring seamless connectivity for organizations. Known for my dedication, adaptability, and hands-on approach, I take pride in keeping networks running smoothly and securely.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Specialist
Department Of Defence
04.2024 - Current
- Collaborated with IT team members to develop comprehensive strategies for network upgrades and expansions.
- Collaborated with external consultants and vendors as needed, ensuring timely delivery of high-quality networking solutions that meet or exceed organizational requirements.
- Maintained thorough understanding of local area and wide area networking and components.
- Enhanced network efficiency by designing and implementing effective infrastructure solutions.
- Reviewed network settings and made immediate updates, which improved overall security measures.
- Conducted thorough assessments of existing networks, identifying areas for improvement or potential risks.
- Reduced downtime and improved system reliability by proactively monitoring network performance.
- Developed detailed documentation, providing a valuable resource for the entire IT department when addressing network-related tasks or projects.
- Performed configuration and troubleshooting of Cisco routing/switching platforms.
- Identified and immediately resolved issues with network devices.
- Educated end-users on best practices for maintaining secure connections, reducing the risk of unauthorized access or data breaches.
- Documented all server and network problems and other unusual events in detail.
- Configured and installed wireless controllers, routers and switches.
- Upgraded and expanded network systems and components.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
25B Information Technology Specialist
Army National Gaurd
01.2020 - Current
- Conducted staff training sessions to boost technology skills and increase user proficiency in various applications.
- Provided exceptional customer service when addressing end-user concerns or issues related to technology usage within the organization.
- Ensured seamless communication between team members, coordinating IT support efforts across departments.
- Improved network efficiency by implementing new software and hardware solutions.
- Regularly reported on IT department''s progress towards established goals, highlighting successes as well as areas in need of improvement for continuous process refinement and optimization.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Evaluated software products to determine compatibility with existing systems.
Application Developer
Industry Technologies
04.2022 - 04.2024
- Collaborated with team members for successful completion of software development projects within deadlines.
- Demonstrated flexibility in adapting to shifting project priorities or requirements while maintaining a commitment to delivering high-quality results within established timeframes.
- Provided timely updates on project status through regular progress reports and presentations to senior management or users as needed.
- Supported fellow developers by providing constructive feedback during peer review sessions, fostering a collaborative work environment.
- Improved application performance by optimizing code and implementing efficient algorithms.
- Incorporated user feedback into iterative improvements of existing applications for enhanced usability and satisfaction rates.
- Worked closely with stakeholders to gather requirements, translating them into actionable tasks for seamless application development.
- Conducted thorough research on industry best practices, competitor offerings, and emerging technologies to inform strategy and decision-making for ongoing application development.
- Developed scalable APIs that facilitated seamless integration with other services or platforms within the company''s ecosystem.
- Expedited bug resolution by analyzing error logs, replicating issues, diagnosing root causes, and applying appropriate fixes without compromising system stability or functionality.
- Streamlined development processes with the use of version control systems, continuous integration tools, and agile methodologies.
- Enhanced end-user experience by conducting thorough testing and debugging to identify and resolve issues.
- Wrote code for database applications.
- Used, JavaScript to develop new applications.
- Designed and developed application scripts for test scenarios.
- Delivered support training to help customers learn key features of applications.
- Assisted with creation of user manuals.
- Designed new features for mobile apps to provide mobile functionality for brand features.
- Conducted scheduled system upgrades to maximize performance.
- Built databases and table structures for web applications.
- Enhanced app performance for a smoother user experience by optimizing code and troubleshooting issues.
- Developed user-friendly mobile applications by incorporating intuitive design and seamless navigation features.
Data Center Technician Lead
Ezblockchain Llc
04.2021 - 04.2022
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
- Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
- Dressed and labeled cables for easy identification and traceability.
- Identified and reported problem devices and replaced defective parts.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Assisted with performing infrastructure readiness tests.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Supported senior teammates performing crisis management during critical situations or major service outages.
- Mentored junior staff members providing valuable technical knowledge-sharing opportunities that fostered a supportive work culture within the team.
- Entered device locations and cable connections into database.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
- Enhanced security measures by developing and enforcing strict access control protocols for data center personnel.
- Diagnosed and executed resolution for network and server issues.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Utilized source code control for tracking configurations and changes.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Education
Bachelor of Science - Bachelor of Science, Cybersecurity And Information
Western Governors University
Salt Lake City, UT12-2025
Skills
- Network troubleshooting
- Data center networking
- Network monitoring tools
- Wireless networking proficiency
- ITIL framework
- Switching technologies
Certification
- CompTIA A+ - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
- CompTIA Security+ - Computing Technology Industry Association.
- ITIL Foundation Certificate in IT Service Management - PeopleCert
Timeline
Network Specialist
Department Of Defence
04.2024 - Current
Application Developer
Industry Technologies
04.2022 - 04.2024
Data Center Technician Lead
Ezblockchain Llc
04.2021 - 04.2022
25B Information Technology Specialist
Army National Gaurd
01.2020 - Current
- CompTIA A+ - Computing Technology Industry Association.
- CompTIA Network+ - Computing Technology Industry Association.
- CompTIA Security+ - Computing Technology Industry Association.
- ITIL Foundation Certificate in IT Service Management - PeopleCert
Bachelor of Science - Bachelor of Science, Cybersecurity And Information
Western Governors University
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