Max Molina
Lawrenceville
Summary
Dedicated customer support specialist with a proven track record in customer service, conflict resolution, and sales techniques. Committed to enhancing customer experiences through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Dining support specialist
McCray's Tavern
Lawrenceville
01.2024 - 07.2025
- Assisted customers with any questions, and resolved issues immediately.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified the needs of customers quickly and efficiently.
- Assisted with customer requests, and answered questions to improve their experience.
- Resolved conflicts among coworkers using effective communication skills.
- Provided training and guidance to pre-sales representatives by using public etiquette skills.
- Contributed potential ideas and solutions to enhance work performance and outcomes.
Customer Sales Associate
Magazzino Delle Pizza
Lawrenceville
05.2022 - 12.2023
- Prioritized tasks to efficiently accomplish service goals.
- Built lasting relationships through effective communication skills with customers.
- Exceeded customer satisfaction by providing them with great service.
Education
Associates - Marketing/Sales Management
Gwinnett Technical College
Lawrenceville, GA05-2027
High School Diploma -
Parkview Highschool
Lilburn, GA05-2025
Skills
- Sales techniques
- Customer service
- Conflict resolution
- Relationship building
- Team player
- Problem solving
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Dining support specialist
McCray's Tavern
01.2024 - 07.2025
Customer Sales Associate
Magazzino Delle Pizza
05.2022 - 12.2023
Associates - Marketing/Sales Management
Gwinnett Technical College
High School Diploma -
Parkview Highschool
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