Maya Lamb
Powder Springs
Summary
Dynamic and reliable with experience at Crumbl, Aqua-Tots and Sixflags. Excelling in customer service and teamwork. Proven ability to enhance operational efficiency and strengthen customer loyalty through effective problem-solving, time management, and reliability. Adapted at training staff and ensuring safety regulations, contributing to a welcoming work environment.
Overview
2
2
years of professional experience
Work History
Bakery Worker
Crumbl
11.2024 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Demonstrated versatility within the role by performing various tasks such as decorating, preparing doughs, mixing batters, and baking as required for business needs.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Swim Instructor
Aqua-tots Swim School
02.2024 - 01.2025
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Adapted teaching techniques to different learning styles.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.
- Demonstrated strong communication skills by explaining techniques and safety rules in a clear and engaging manner.
- Built positive relationships amongst students and parents.
- Managed emergency situations with a calm and effective response.
Lifeguard
Six Flags Over Georgia
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress support.
- Proficiently scanned and monitored deep water areas to ensure swimmer's safety and detect potential hazards.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Ability to maintain a high level of focus and vigilance during long shifts or challenging environments.
- Enhanced communication skills, effectively giving instructions or warnings to swimmers and fellow guards.
- Developed public safety announcements, enhancing visitor awareness of current conditions.
Education
High School Diploma -
Hiram High
Hiram, GA05-2024
Bachelor of Science - Human Services
Kennesaw State University
Kennesaw, GA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Organizational skills
Timeline
Bakery Worker
Crumbl
11.2024 - Current
Swim Instructor
Aqua-tots Swim School
02.2024 - 01.2025
Lifeguard
Six Flags Over Georgia
05.2023 - 08.2023
High School Diploma -
Hiram High
Bachelor of Science - Human Services
Kennesaw State University
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