Maya Mitchell
Atlanta
Summary
Customer-driven and self-motivated professional with exceptional interpersonal and communication skills with 5+years in resolving customer issues and showing positive relationships between customers and the company.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant
Unifi Aviation
06.2021 - Current
- Assisted passengers with flight information, baggage handling and terminal amenities.
- Facilitated seamless navigation for passengers through in-depth knowledge of Hartsfield-Jackson Atlanta Airport.
Customer Service Representative
Joann Fabrics and Crafts
06.2020 - 06.2022
- Measured and cut fabrics tailored to customer needs.
- Manages various types of customer calls effectively.
- Assisted in preparing and packaging orders for curbside pickup.
Call Center Representative
Global Payments
04.2020 - 06.2021
- Resolved payment issues through efficient management of customer inquiries.
- Identified and resolved customer problems efficiently.
Administrative Assistant
Gullah Renaissance
01.2019 - 06.2020
- Prepared and refined content for optimal presentation.
Education
Associate of Science - Business Administration
Georgia Perimeter College
Clarkston, GA05.2022
High School Diploma -
Riverdale High School
Riverdale, GA05.2019
Skills
- Interpersonal
- Patience
- Communication
- Persuasive
- Adaptability
- Positive Speaking
- Effective Listening
- Teamwork
- Organization
- Problem Solving
- Typing
- Customer Service
- Time Management
- Responsibility
- Presentation
Timeline
Customer Service Assistant
Unifi Aviation
06.2021 - Current
Customer Service Representative
Joann Fabrics and Crafts
06.2020 - 06.2022
Call Center Representative
Global Payments
04.2020 - 06.2021
Administrative Assistant
Gullah Renaissance
01.2019 - 06.2020
Associate of Science - Business Administration
Georgia Perimeter College
High School Diploma -
Riverdale High School
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