Maya Negron
La Grange,GA
Summary
Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities. Accommodating Box Office Cashier consistently promotes positive guest experience and provides high levels of customer service. Talented at correctly and efficiently processing payments and responding to guest concerns. First-rate cash handling and event coordination talents. Committed and hardworking worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Operational Technician Intern
Sweetland Amphitheatre
01.2023 - Current
- Contributed to team environment by sitting in on meetings and brainstorming new ideas for issue resolution.
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Supported team needs with research and problem-solving abilities.
- Helped department set up equipment for meetings, events and operations.
- Analyzed current information and helped develop plans to address needs.
- Worked with vendors to resolve problems with services, equipment, or inventory.
- Communicated with customers or other workers through email and phone calls
Cashier
Roger's BBQ
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Box Office Attendant
Sweetland Amphitheatre
04.2022 - Current
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Greeted over [Number] customers per day and determined best approach to provide optimal service.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Lagrange High School
La Grange, GA05.2023
Skills
- Issue Research
- Software Release and Rollout
- Resolve Technical Problems
- Technical Presentations
- Information Updates
- Customer Needs Assessments
- Online Orders Preparation
Languages
Spanish
Native or Bilingual
Timeline
Operational Technician Intern
Sweetland Amphitheatre
01.2023 - Current
Cashier
Roger's BBQ
06.2022 - Current
Box Office Attendant
Sweetland Amphitheatre
04.2022 - Current
High School Diploma -
Lagrange High School
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