Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maya Rodgers

Peachtree City

Summary

Accomplished business leader with a proven track record at Beau & Blair LLC, enhancing customer satisfaction and streamlining operations. Expert in project management and client service, demonstrated through strategic planning and relationship building. Achieved significant improvements in efficiency and brand awareness, showcasing a blend of operational excellence and interpersonal skills. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

5
5
years of professional experience

Work History

Owner

Beau & Blair LLC
10.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.

Receptionist Manager

Plumyumi Day Spa
01.2022 - 03.2024
  • Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
  • Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
  • Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
  • Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
  • Assisted in the hiring process of new reception staff members by reviewing resumes, conducting interviews, and providing input on candidate selection.
  • Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.
  • Continuously improved front desk operations by staying current on industry best practices and incorporating relevant tools and technologies into daily workflows.
  • Increased overall client retention rate by consistently delivering exceptional service and fostering positive relationships with customers.

Graphic Designer

Whitney Rife LLC
01.2022 - 03.2023
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Receptionist

Omega Med Spa
04.2019 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Kennesaw State University
Kennesaw, GA
05.2025

High School Diploma -

Whitewater Highschool
Fayetteville, GA
05.2021

Skills

Customer Relations

Small business operations

Relationship Building

Verbal and written communication

Client Service

Project Management

Operations Management

Business Management

Business Planning

Strategic Planning

Project estimating

Marketing

Team Oversight

Languages

English
Native or Bilingual

Timeline

Owner

Beau & Blair LLC
10.2022 - Current

Receptionist Manager

Plumyumi Day Spa
01.2022 - 03.2024

Graphic Designer

Whitney Rife LLC
01.2022 - 03.2023

Receptionist

Omega Med Spa
04.2019 - 08.2022

Kennesaw State University

High School Diploma -

Whitewater Highschool
Maya Rodgers