Results-driven professional with extensive experience in operations management and team leadership. Known for optimizing processes and implementing effective training programs, leading to improved service quality and increased sales growth.
Overview
14
14
years of professional experience
Work History
General Manager
Panera Bread
Monroe GA
03.2017 - Current
Streamlined operations to enhance efficiency and reduce costs
Led team training initiatives to improve service quality and employee performance.
Implemented inventory management systems to optimize stock levels and minimize waste.
Developed marketing strategies that increased customer engagement and sales growth.
Shift Manager
Wendys Resturant
02.2012 - 02.2017
Supervised team of 20+ employees to ensure efficient shift operations.
Coordinated staff schedules to optimize coverage and meet service demands.
Trained new hires on operational procedures and safety protocols.
Monitored inventory levels, placing orders to maintain stock availability.