Mayra Rubio
Lawrenceville
Summary
Energetic Leasing Consultant offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance, and neighbor complaints.
Overview
7
7
years of professional experience
Work History
Leasing Professional
Greystar Property Management
10.2023 - Current
- Facilitated lease agreements, ensuring compliance with company policies and local regulations.
- Managed resident communications, addressing inquiries and resolving issues efficiently.
- Conducted market research to identify competitive rental rates and enhance property visibility.
- Coordinated property tours, showcasing amenities and features to prospective residents.
- Developed relationships with local businesses to foster community engagement and referral opportunities.
- Oversaw maintenance requests, ensuring timely resolution to enhance resident satisfaction.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Invited prospects to fill out application upon completion of property tour.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
Leasing Professional
RangeWater
09.2022 - Current
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Hosted resident events.
Leasing Consultant
Nusbaum Realty
02.2020 - 09.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Uploaded documents into the system.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Acknowledge with product.
Parts Specialist
AutoZone
05.2018 - 08.2022
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Education
High School Diploma -
Discovery High School
05.2018
Skills
- Proficient in Microsoft Office
- In-depth product knowledge
- Skilled in using multiple property management systems
- Fluent in Spanish and English
- Lease documentation analysis
- Fair Housing Compliance
- Application processing
- Event planning
- Customer service
- Lease renewals
- Closing techniques
- Reporting and correspondence
- CRM software
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Tenant relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Professional
Greystar Property Management
10.2023 - Current
Leasing Professional
RangeWater
09.2022 - Current
Leasing Consultant
Nusbaum Realty
02.2020 - 09.2022
Parts Specialist
AutoZone
05.2018 - 08.2022
High School Diploma -
Discovery High School
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