Mciver O'Dowd
Atlanta
Summary
Dynamic professional with extensive experience in customer service and animal welfare. Proven ability to maintain cleanliness protocols and educate effectively. Recognized for creative problem-solving and adaptability, ensuring high-quality care and positive experiences for both animals and clients. Committed to health compliance and fostering strong relationships.
Overview
18
18
years of professional experience
Work History
Tattoo Artist
Rose Gold Tattoo
Atlanta
02.2024 - Current
- Created custom tattoo designs based on client consultations and preferences.
- Maintained cleanliness and organization of workstations and tattooing equipment.
- Educated clients on aftercare procedures for optimal healing and results.
- Followed strict health and safety protocols to ensure a safe environment for clients.
- Cleaned and sterilized equipment before and after each client.
- Provided clean, high-quality work at all times.
Zookeeper
The Shore Sanctuary
San Diego
02.2021 - 02.2024
- Provided daily care for diverse animal species, ensuring proper feeding and habitat maintenance.
- Monitored animal health, reporting any signs of illness or distress to veterinary staff.
- Managed habitat enrichment activities, promoting natural behaviors among animals.
- Maintained cleanliness of enclosures, implementing sanitation protocols to ensure animal welfare.
- Prepared nutritious diets tailored to specific bird requirements.
- Performed regular maintenance on equipment such as feeders, heaters, and pumps.
- Cleaned and maintained bird enclosures, cages, and habitats.
Bartender
Live wire
San Diego
04.2021 - 04.2023
- Provided excellent customer service to enhance guest experience and satisfaction.
- Managed inventory of bar supplies and placed orders as needed for operations.
- Maintained cleanliness of the bar area, ensuring compliance with health regulations.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Dog Walker
Wag
San Diego
03.2019 - 02.2023
- Walked dogs daily in various weather conditions, ensuring their safety and comfort.
- Communicated with pet owners about their dogs' behavior and needs during walks.
- Monitored dog health for signs of distress or discomfort during physical activity.
- Built strong relationships with clients through consistent communication and reliability.
- Provided companionship and comfort to animals during walks.
- Cared for pets during owners' absences.
Tour guide
San Diego Zoo
San Diego
05.2019 - 04.2021
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Organized and conducted daily tours for groups of up to 90 people.
- Engaged visitors by delivering informative tours and presentations about different animal exhibits.
- Educated visitors about animal behavior and conservation efforts.
- Ensured compliance with safety protocols in all areas of the zoo.
- Escorted visitors safely around exhibits while providing information about the animals.
Bartender
The Righteous Room Atlanta
Atlanta
10.2016 - 01.2019
- Mixed cocktails and beverages according to established recipes and guest preferences.
- Maintained cleanliness of bar area, tools, and equipment throughout shifts.
- Provided excellent customer service by engaging with patrons and anticipating needs.
- Trained new bartenders on procedures, drink preparation, and safety protocols.
- Handled cash transactions accurately while managing the point-of-sale system.
- Resolved customer complaints swiftly to ensure satisfaction and repeat business.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Wildlife rehabilitation and rescue
Keeper of the wild
Charleston
07.2007 - 04.2017
- Participated in fundraising activities to support animal rescue operations.
- Rescued injured wildlife and provided immediate care and rehabilitation.
- Monitored animal recovery progress and documented health changes daily.
- Educated the public on wildlife preservation and safe animal interactions.
- Collaborated with local organizations on wildlife rescue initiatives and events.
- Maintained clean and safe environments for rescued animals in care facilities.
- Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
- Provided food, water, shelter, and enrichment to resident wildlife in care.
- Developed strategies for releasing rehabilitated animals back into their natural habitat safely.
- Responded promptly to emergency calls regarding injured or sick wildlife sightings.
- Cleaned animal enclosures and distributed bedding materials to maintain sanitary conditions.
Education
Bachelor of Arts - Painting and drawing
School of The Art Institute of Chicago
Chicago, ILSkills
- Cleanliness protocols
- Health compliance
- Client education
- Equipment sterilization
- Customer service
- Public speaking
- Problem solving
- Creative thinking
- Adaptability and versatility
Timeline
Tattoo Artist
Rose Gold Tattoo
02.2024 - Current
Bartender
Live wire
04.2021 - 04.2023
Zookeeper
The Shore Sanctuary
02.2021 - 02.2024
Tour guide
San Diego Zoo
05.2019 - 04.2021
Dog Walker
Wag
03.2019 - 02.2023
Bartender
The Righteous Room Atlanta
10.2016 - 01.2019
Wildlife rehabilitation and rescue
Keeper of the wild
07.2007 - 04.2017
Bachelor of Arts - Painting and drawing
School of The Art Institute of Chicago
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