Megan Durham

• Achieved consistent sales targets by implementing innovative strategies to drive sales growth.
• Worked closely with sales representatives to ensure seamless transitions between pre-sales conversations and post-sales support activities.
• Improved sales performance, streamlining sales processes and implementing effective CRM systems.

• Leveraged CRM tools to manage client interactions and follow-ups effectively.
• Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
• Partnered with management team to develop incentives that encouraged repeat business from loyal customers.
• Streamlined the sales process for efficiency, reducing time spent on administrative tasks.
• Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.

Cut Stencil for Sandblast, Organized upcoming orders to get jobs done before needed. Ordered Cameos for orders.

• Performed routine data entry or document management.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
• Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
• Updated operational records or licensing information using computer terminals.
• Responded to requests for information from public, other municipalities or state and federal legislative offices.
• Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.