Megan Fleming
Woodstock
Summary
Dynamic professional with expertise in team leadership, customer relationship management, and operational efficiency. Proven ability to enhance client service delivery and streamline processes, contributing to improved productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Director of Field Recruiting
Russell Landscape Group Inc.
Sugar Hill, GA
03.2026 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction through exceptional relationship management and prompt resolution of issues.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Mentored team leaders in best practices for client relations and service excellence.
- Developed and implemented recruitment strategies to attract top talent across the landscaping industry.
- Conducted in-depth interviews and assessments to evaluate candidate qualifications and fit for roles.
- Collaborated with hiring managers to define job requirements and streamline the selection process.
Manager
1920 Tavern
Roswell, GA
02.2026 - 06.2026
- Manage daily operations to ensure efficient service and customer satisfaction.
- Train staff on best practices for food safety and sanitation standards.
- Coordinate scheduling to optimize workforce productivity during peak hours.
- Implement inventory management procedures to reduce waste and control costs.
Talent Acquisition Specialist
Northwestern Mutual
Atlanta, GA
10.2023 - 07.2025
- Streamlined candidate sourcing through targeted outreach and engagement strategies.
- Conducted 30 comprehensive interviews monthly to assess candidate qualifications and cultural fit.
- Collaborated with hiring managers to define role requirements and develop job descriptions.
- Utilized applicant tracking systems to manage candidate pipelines and improve recruitment efficiency.
Associate Financial Representative
Northwestern Mutual
Atlanta, GA
05.2021 - 10.2023
- Analyzed client financial needs to develop customized insurance and investment solutions.
- Facilitated client meetings to review progress towards financial goals and adjust strategies as necessary.
- Prepared and presented detailed financial reports, ensuring accuracy and compliance with regulatory standards.
- Managed client accounts, maintaining up-to-date records and documentation for effective communication.
Associate Financial Representative
Mass Mutual Financial
Peachtree Corners, GA
09.2019 - 05.2021
- Managed client accounts, maintaining up-to-date records and documentation for effective communication.
- Responded promptly to client inquiries via email or phone calls, offering clear explanations regarding account activity or changes within the market.
- Coordinated appointments between clients and Financial Representatives while managing schedules efficiently.
- Enhanced operational efficiency by implementing digital tools for account management and reporting processes.
Education
Bachelor of Arts - Spanish & Business
Kennesaw State University
Kennesaw, GA12 2011
No Degree - Spanish
Berry College
Rome, GASkills
- Proficient in Spanish
- Account Management
Languages
Spanish
Professional Working
Timeline
Director of Field Recruiting
Russell Landscape Group Inc.
03.2026 - Current
Manager
1920 Tavern
02.2026 - 06.2026
Talent Acquisition Specialist
Northwestern Mutual
10.2023 - 07.2025
Associate Financial Representative
Northwestern Mutual
05.2021 - 10.2023
Associate Financial Representative
Mass Mutual Financial
09.2019 - 05.2021
Bachelor of Arts - Spanish & Business
Kennesaw State University
No Degree - Spanish
Berry College