Megan Gilley
East Dublin
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Receptionist
Bracewell Repair
East Dublin, GA
08.2025 - Current
- Managed front desk operations, ensuring efficient visitor greeting and check-in processes.
- Responded to inquiries via phone and email, delivering accurate information to enhance customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Coordinated appointment scheduling optimizing daily workflow and resource utilization.
- Implemented electronic filing system, enhancing document retrieval efficiency and reducing physical storage needs.
Administrative Assistant
SunElement
Dublin
04.2025 - 09.2026
- Managed scheduling and calendar coordination for executives to optimize workflow and productivity.
- Developed and maintained filing systems to ensure efficient document retrieval and organization.
- Assisted in preparing reports and presentations, enhancing communication of key information.
- kept payments for bills on track to best of my ability
- Supported onboarding processes by preparing materials and facilitating new hire orientation sessions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Food and Beverage Cashier
Desanos Neapolitan Pizzeria
Los Angeles, CA
07.2023 - 11.2024
- Resolved customer complaints with professionalism, ensuring customer loyalty.
- A balanced cash drawer at the beginning and end of each shift.
- Redeemed coupons, loyalty points, and benefits for purchased items.
- Maintained clean and orderly checkout areas to enhance the customer experience.
- Issued refunds and credits to customers, and documented reasons.
- Prepared a variety of alcoholic and non-alcoholic drinks according to established recipes.
- Swept floors and reset tables after guests, to prepare for new patrons.
- Checked identification to verify legal age requirements for the purchase of alcohol.
- Satisfied customers with fast, friendly food service.
- Mixed cocktails, poured draft beers, and wine selections during heavy-volume shifts.
- Shared menus and information about daily specials.
- Communicated realistic food preparation times and opinions on menu items to manage Customer expectations.
- Greeted customers upon arrival and provided prompt, efficient service.
- Explained dishes in detail, covering ingredients, flavors, and cooking methods.
- Followed up with customers to check on food, drinks, and requests.
- Informed the kitchen staff of special order requests and dietary restrictions.
- Verified accuracy of customer orders before serving to minimize mistakes or dissatisfaction.
EVS Technician
Aramark
Winder, GA
12.2022 - 06.2023
- Cleaned, removed, and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Equipment maintenance and reported problems to the supervisor.
- Replaced light bulbs and reported lighting hazards to the supervisor.
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Gave exceptional patient care
- This can look like brushing a patient's hair, giving thoughtful gifts, and providing them with a detailed daily clean.
- Responded immediately to calls from personnel to clean up spills and wet floors
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Moved, rearranged, and dusted furniture and fixtures using a spiraling technique to prevent dust from resurfacing.
Education
High School Diploma -
Jackson County Comprehensive High School
Jefferson, GA05-2020
Skills
- Technical aptitude
- Ability to learn quickly
- Proficient in using computers
- Troubleshooting software issues
- Excellent communication skills
- Interpersonal skills
- Problem-solving skills
- Ability to work under pressure
- Flexible
- Adaptable
- Customer service skills
- Attention to detail
- Professionalism
- Customer relations
Timeline
Receptionist
Bracewell Repair
08.2025 - Current
Administrative Assistant
SunElement
04.2025 - 09.2026
Food and Beverage Cashier
Desanos Neapolitan Pizzeria
07.2023 - 11.2024
EVS Technician
Aramark
12.2022 - 06.2023
High School Diploma -
Jackson County Comprehensive High School