Megan Mann
Marietta
Summary
Dynamic and detail-oriented hospitality professional with a proven track record of delivering exceptional service in fast-paced dining environments. Recognized for strong teamwork, problem-solving abilities, and a commitment to maintaining high standards of cleanliness and efficiency, ensuring outstanding experiences for all patrons. Adaptable and reliable, consistently willing to take on any task to support the team while fostering a welcoming atmosphere through excellent communication skills. Dedicated and resourceful, motivated to contribute positively to team goals and enhance customer satisfaction.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Server
Pappadeaux
Marietta, GA
09.2025 - Current
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed multiple tables efficiently in high-pressure environment while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment for guests.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring timely fulfillment.
- Optimized workflow processes during peak hours to enhance efficiency and improve customer satisfaction.
Softball Ambassador
Dick's Sporting Goods, Inc
Lexington
03.2023 - Current
- Have worked at DSG for nearly 10 months now and have experience with excellent customer service.
- The job title is Softball Ambassador, meaning I am the expert of all things softball related. If anyone has questions, I'm the person they go to and ask.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Freelance Graphic Designer
Self-employeed
Remote
08.2019 - Current
- Designed and delivered creative solutions for diverse clients over 5 years.
- Improved client satisfaction through timely delivery of high-quality designs.
- Streamlined project workflows by implementing effective task management strategies.
Babysitting
Self-employeed
Georgia
09.2018 - 08.2026
- Have been babysitting for a family back home every summer/school break for 8 years.
- Strengthened communication, patience, responsibility, and time-management skills through hands-on caregiving.
- Fostered creativity by engaging children in arts and crafts projects, enhancing their imagination and self-expression.
Education
Bachelor of Arts - Integrated Strategic Communication
University of Kentucky
Lexington, KY05.2024
Graduated - High School Degree
Woodstock High School
Woodstock05.2022
Bachelor of Arts - Film And Entertainment
Georgia State University
Atlanta, GA05.2028
Skills
- Point of sale systems
- Menu management software
- Order processing
- Order management
- 2 years of experience working with customers
- Client relations
- Guest relations
- Team collaboration
- Work ethic
- Communication skills
Accomplishments
- Softball (Coaches' Choice award – Wolverine award)
- Flag Football (varsity letter – 3 years – Captain of the team - Wolverine award)
- Basketball (varsity letter – 2 years)
- Track & Field (varsity letter – 3 years – Captain of the team - Wolverine award – Iron Man award)
- Golf (varsity letter – 4 years – captain of the team)
- Academic letter
- In high school, I was a 5-sport athlete and was rewarded with varsity letters for 4 of them. I was also rewarded an academic letter too:
- My senior year, I was nominated to be a part of the Chick-fil-A Leader Academy
- During my senior year, I was nominated by all teachers and my principal to be the “Student of the Week” for my county. I was chosen to be “Student of the Week” by the School Board.
- Resulting in my “Student of the Week” reward for my county, a State Representative from Marietta, Ga, Don Parsons, heard about it, and he was impressed. He ended up proclamating a day in the City of Marietta in my name, so now I have a day named after me.
Certification
- Adobe Certified
- Photoshop
- Illustrator
- InDesign
- Microsoft Certified
- PowerPoint
Languages
English
Native or Bilingual
ASL
Elementary
Interests
- Song writing and playing guitar
- Drawing and listening to podcasts
- Acting and Theater
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Server
Pappadeaux
09.2025 - Current
Softball Ambassador
Dick's Sporting Goods, Inc
03.2023 - Current
Freelance Graphic Designer
Self-employeed
08.2019 - Current
Babysitting
Self-employeed
09.2018 - 08.2026
Graduated - High School Degree
Woodstock High School
Bachelor of Arts - Integrated Strategic Communication
University of Kentucky
Bachelor of Arts - Film And Entertainment
Georgia State University