Megan Mash
Bainbridge
Summary
Dynamic professional with a proven track record at MarketSource, adept in boosting sales through effective upselling strategies and building strong customer relationships. Excels in engaging diverse customers and analyzing performance to exceed sales goals. Skilled in basic mathematics and creative thinking, consistently achieving targets with adaptability and a goal-oriented approach. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Wireless Sales Expert
MarketSource
01.2024 - Current
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Participated in sales initiatives with promotions and trends to boost revenues.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Conducted thorough needs assessments to recommend tailored wireless solutions for individual customers.
- Assisted customers in setting up new devices, transferring data, and navigating device features efficiently.
- Attended regular training sessions to stay current on industry trends, new products, and emerging technologies.
- Developed strong rapport with customers through active listening skills and genuine interest in their needs.
- Educated customers on available promotions or loyalty rewards programs to enhance their overall shopping experience.
- Consistently met and exceed sales quota month after month.
- Boosted store revenue through upselling and cross-selling of wireless devices, accessories, and plans.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Retail Keyholder
GameStop
08.2024 - 12.2024
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Opened and closed store at proper times for reliable services.
- Balanced cash registers at end of shift and filled out necessary reports.
- Assisted store cashiers during peak sales times.
- Rearranged racks and shelving based on seasonal planograms.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Developed strong relationships with customers by actively engaging in conversation about their needs.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
Paraprofessional Educator
Decatur County Schools
08.2022 - 12.2023
- Provided support during classes, group lessons, and classroom activities.
- Contributed to a positive classroom culture by establishing strong relationships with students.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Provided ongoing feedback to teachers regarding student progress, facilitating necessary adjustments to better support individual growth.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classroom behavior by enforcing rules and implementing positive reinforcement strategies.
- Administered tests and assessments to evaluate student progress and performance.
- Graded and provided feedback on assignments.
- Took part in professional development workshops to boost skills.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Restaurant Team Member
Chick-fil-A
07.2021 - 02.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Associate Cashier
Winn Dixie Supermarket
12.2019 - 01.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
- Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
- Proactively identified opportunities to upsell products or services during transactions, increasing average transaction value.
- Cleaned and sanitized cashier workstation and scanning area.
- Bagged items securely to minimize breakages and reduce losses.
- Retrieved items for customers and verified prices.
- Trained new cashier team members in customer service and money handling processes.
Education
Associate of Science - General Studies
Abraham Baldwin Agricultural College
Tifton, GA05-2027
High School Diploma -
Bainbridge High School
Bainbridge, GA05-2019
Skills
- Goal oriented
- Brand awareness
- Upselling strategies
- Performance analysis
- Reliable and responsible
- Meeting sales goals
- Basic mathematics
- Engaging with diverse customers
Accomplishments
- Wireless Sales Expert of the Month - February 2024
Timeline
Retail Keyholder
GameStop
08.2024 - 12.2024
Wireless Sales Expert
MarketSource
01.2024 - Current
Paraprofessional Educator
Decatur County Schools
08.2022 - 12.2023
Restaurant Team Member
Chick-fil-A
07.2021 - 02.2022
Associate Cashier
Winn Dixie Supermarket
12.2019 - 01.2021
Associate of Science - General Studies
Abraham Baldwin Agricultural College
High School Diploma -
Bainbridge High School
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