Megan Munroe
Atlanta,GA
Summary
Accomplished healthcare professional with over 5 years of experience in medical billing and team leadership. Strong problem-solver, consistently resolving complex issues related to insurance eligibility and reimbursement while ensuring team performance aligns with departmental goals. Skilled at optimizing workflows, and delegating workloads to maintain operational efficiency. Proven track record in training and coaching employees, ensuring compliance with SOPs and SLAs, and improving quality of work.
Overview
8
8
years of professional experience
Work History
Associate Scientist
IQVIA
02.2024 - Current
- Performed over 1000 flow cytometry analyses per year, maintaining high accuracy in cell population identification and quantification
- Experience with instrument performance verification and ensuring data quality through routine quality control checks
- Experience maintaining laboratory inventory, ordering supplies, and ensuring lab compliance with safety regulations and SOPs
- Applied analytical and technical expertise to solve challenges related to instrumentation, data integrity, and reproducibility of results
- Performed multicolor flow cytometry to analyze immune cell populations, contributing to over 50 successful immunoassays for ongoing research studies
Lead Pharmacy Technician
Beasley Drug Company
08.2018 - 02.2024
- Prepared sterile and non-sterile compounded medications, including creams, ointments, capsules, and solutions, following established protocols and adhering to regulatory guidelines
- Implemented streamlined billing procedures for Covid-19 vaccine administration, resulting in a 20% increase in pharmacy profits within the first quarter
- Ensured customer and employee safety by partnering with pharmacy owner to lead new standards of practice for Covid-19 procedures
- Supervised and trained a team of 5 pharmacy technicians, ensuring efficient workflow and adherence to safety and regulatory standards.
- Operated and provided regular maintenance to ensure a sterile compounding clean room environment, following strict aseptic techniques to minimize the risk of contamination
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Food Scientist (Quality Assurance)
Golden State Foods
08.2017 - 04.2018
- Performed a wide array of chemical and physical analyses on food samples, including but not limited to moisture content, pH, viscosity, and sensory evaluations, utilizing various laboratory instruments and techniques
- Maintained meticulous records of test results, procedures, and laboratory activities to ensure traceability and compliance with quality control protocols
- Conducted comprehensive quality assessments of raw materials, intermediate products, and finished food products to ensure compliance with industry standards and company specifications
- Assisted in the investigation of quality issues, conducted root cause analysis, and implemented corrective and preventive actions to improve product quality and consistency
- Ensured a safe and compliant laboratory environment by adhering to all safety protocols, including the handling and disposal of hazardous materials
- Designed and performed variety of food safety tests and focused on water activity, viscosity, sodium analysis, pH, moisture and total solids analysis.
Education
Bachelor of Science - Chemistry
Georgia State University
Atlanta, GA12.2023
High School Diploma -
Rockdale Magnet School For Science And Technology,
Conyers, GA05-2018
Skills
- Pharmacy Experience
- Data Entry / Typing Speed (40 wpm)
- Effective Time Management
- Fast Learner
- Communication Skills
- Computer Skills
- Microsoft Office
- Microsoft Office Word
- Microsoft PowerPoint
- Microsoft Excel
- Client Services
- Quality Control and Assurance
- Laboratory Instrumentation and Techniques
- Product Development and Formulation
- Insurance Verification and Reimbursement
Awards
- Girl Scout Silver Award Recipient
- Girl Scout Gold Award Recipient
Timeline
Associate Scientist
IQVIA
02.2024 - Current
Lead Pharmacy Technician
Beasley Drug Company
08.2018 - 02.2024
Food Scientist (Quality Assurance)
Golden State Foods
08.2017 - 04.2018
Bachelor of Science - Chemistry
Georgia State University
High School Diploma -
Rockdale Magnet School For Science And Technology,
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