Megan Phelan

• Provided school-based mental health counseling services to students experiencing behavioral, emotional, and mental health challenges across five schools and one residential group home
• Managed a caseload of approximately 25–35 students, conducting assessments, developing individualized treatment plans, and delivering evidence-based therapeutic interventions.
• Collaborated with school administrators, teachers, families, and multidisciplinary teams to support student well-being, academic success, and behavioral goals.
• Conducted individual and group counseling sessions focused on emotional regulation, coping skills, trauma-informed care, and social-emotional development.
• Maintained productivity levels at or above 70% while ensuring timely completion of clinical documentation, treatment planning, and progress notes.
• Provided crisis intervention, risk assessments, and referral coordination to ensure student safety and access to appropriate community resources.
• Awarded a competitive scholarship to complete specialized training toward certification in Eye Movement Desensitization and Reprocessing (EMDR), enhancing trauma-focused treatment capabilities.
• Utilized trauma-informed and evidence-based practices to address a wide range of mental health concerns and support positive client outcomes.
• Partnered with families and school personnel to develop strategies that improved student engagement, attendance, and overall functioning within the educational environment.Working with Children and Adolescents, providing school-based mental health services to increase accessibility for vulnerable children and families.
• Provided school-based mental health counseling services to students experiencing behavioral, emotional, and mental health challenges across five schools and one residential group home.
• Managed a caseload of approximately 25–35 students, conducting assessments, developing individualized treatment plans, and delivering evidence-based therapeutic interventions.
• Collaborated with school administrators, teachers, families, and multidisciplinary teams to support student well-being, academic success, and behavioral goals.
• Conducted individual and group counseling sessions focused on emotional regulation, coping skills, trauma-informed care, and social-emotional development.
• Maintained productivity levels at or above 70% while ensuring timely completion of clinical documentation, treatment planning, and progress notes.
• Provided crisis intervention, risk assessments, and referral coordination to ensure student safety and access to appropriate community resources.
• Awarded a competitive scholarship to complete specialized training toward certification in Eye Movement Desensitization and Reprocessing (EMDR), enhancing trauma-focused treatment capabilities.
• Utilized trauma-informed and evidence-based practices to address a wide range of mental health concerns and support positive student outcomes.
• Partnered with families and school personnel to develop strategies that improved student engagement, attendance, and overall functioning within the educational environment.

Working within the Behavioral Health Services Department to assist with ensuring patient safety and securing appropriate placement for patients who need outpatient services or inpatient psychiatric services. Providing resources and referrals for mental health and substance abuse for patients. Assessing and reviewing risk modification for patients exhibiting aggressive behavior to provide least restrictive forms of care.

• On-site case management for residents of Jesse’s House (see above). Responsibilities include:
• Providing thorough assessment of the medical, emotional, educational, behavioral, permanency, social, and spiritual needs of each resident.
• Developing treatment/service plans with specific goals and objectives to ensure that each need is adequately met.
• Provide on-going assessment of resident needs.
• Serve as liaison between each resident and their care team including: DFCS case managers, CASA, teachers, therapists, doctors and direct care specialists.
• Keeping thorough records and documentation for court and monitoring agencies.
• Leading monthly treatment team meetings with care providers to assess the ongoing needs of each resident.
• Serving in monthly on-call rotation for after-hours emergencies and shelter needs.
• Utilize de-escalation techniques in support of residents experiencing physical or mental health crises.
• Assessing residents for suicidal ideation and creating individualized safety plans with specific goals and objectives.
• Providing on-going assessment and evaluation of high-risk residents.
• Engaging in bi-monthly meetings with each resident as per RBWO standards to assess safety, permanency, and wellbeing.

· Working with adolescent females between the ages of 12-21 who are involved in the child welfare or juvenile justice system. Responsibilities of Direct Care Specialist include:

· Provide supervision for residents, assist with completion of household responsibilities.

· Maintain daily documentation of shift, resident behavior, and reports.

· Administer medications and complete documentation for disbursement.

· Utilize crisis management skills to de-escalate potential conflicts among residents and/or staff.

· Provide transportation and supervision on outings involving residents.

• Coordinating and providing treatment services for families facing issues with co-morbid mental health and substance use disorders, resulting in DFCS involvement. Responsibilities included:
• Assisting Family Treatment Court coordinator and case managers with administrative duties.
• Facilitating treatment groups each week focused on healthy relationships during recovery.
• Attending and facilitating collaborative meetings with treatment providers, DFCS, and court officials to review client progress and assess for ongoing barriers
• Attending and facilitating in Family Team Meetings between foster families, biological parents, CASA, DFCS and SAFFT employees.
• Providing individual clinical support and case management to clients, focused on completing case plan goals, addressing barriers, and improving communication skills
• Organizing and coordinating reading incentive program for families.
• Organizing and coordinating nutrition education and assistance programs for families.
• Conducting comprehensive housing searches, guiding clients through housing applications, lease signings, and connecting them to local housing resources
• Assessed client's psychosocial functioning through interviews and assessments.

• Working with families experiencing homelessness. Responsibilities included:
• Managing social media for outreach and fundraising.
• Managing crisis line and making referrals for services or coordinating intakes.
• Administrative support for Supervisor.
• Coordinating and supervising volunteer groups.
• Attending weekly community inter-shelter meetings to coordinate services.
• Presenting to and educating student groups on policies affecting families experiencing homelessness.
• Planning and leading therapeutic group for children living in the shelter.
• Assisting with documentation for Rapid Rehousing Program for clients.