MEGAN TICHENOR
Athens
Summary
Certified Lifeguard with extensive training in swim monitoring, emergency response, and pool maintenance, dedicated to maximizing swimmer safety through effective team leadership. Proven ability to manage administrative and operational tasks while demonstrating exceptional multitasking and decision-making capabilities. Experienced in guiding teams with a strong emphasis on collaboration and results-driven strategies, ensuring adaptability to evolving needs. Proficient in project management, conflict resolution, and strategic planning, fostering a cohesive and productive team environment focused on reliability and flexibility.
Overview
7
7
years of professional experience
Work History
Team Lead
Planet Smoothie
Athens, GA
09.2025 - Current
- Trained and mentored team members on product knowledge and operational standards.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Head Lifeguard
United Pools
Roswell, Georgia
01.2020 - 08.2024
- Oversaw robust program of public swim times, lessons and private events.
- Oversaw public swim program, lessons, and private events, ensuring safety and engagement for all participants.
- Assisted lifeguards by providing support and guidance during shifts. remain fresh and observant by regularly rotating positions.
- Met coverage demands with well-coordinated schedules and staff assignments.
- Optimized pool chemicals, regularly testing levels and adding required compounds.
- Monitored weather to protect individuals from hazardous conditions.
Education
General
McIntosh High School
Peachtree City, GA01-2023
Dual Enrollment
Clayton State University
Morrow, GA01-2023
Interior Design
Georgia Southern University
Statesboro, GA09-2024
Interior Design
Athens Technical College
Athens, GA05-2027
Skills
- Operational oversight
- Staff supervision
- Leadership
- Health and safety
- Operational efficiency
- Time management
- Customer service
- Emergency response
- Communication
- Conflict resolution
AWARDS
Principal's Award - May 2016, For Excellence in Academics, Citizenship, and School Involvement, The National Junior Beta Club - March 2017, For Outstanding Character and Achievement, Citizenship Award - May 2014, For Outstanding Citizenship, National Beta Club - April 2021, Elected to Membership for Outstanding Character and Achievement, McIntosh Academic Recognition - 2019-2023, High Honor Roll
Timeline
Team Lead
Planet Smoothie
09.2025 - Current
Head Lifeguard
United Pools
01.2020 - 08.2024
Dual Enrollment
Clayton State University
General
McIntosh High School
Interior Design
Georgia Southern University
Interior Design
Athens Technical College