Megan Welch
Stone Mountain
Summary
Proven to excel in high-pressure environments, I enhanced guest experiences at The Cheesecake Factory by leveraging exceptional customer service and cash handling skills. Demonstrated a strong work ethic by efficiently managing tasks, leading to a significant improvement in service delivery and team collaboration.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Local Three
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Cheesecake Factory
05.2018 - 04.2023
- Provided timely food and beverage service with attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Elevated customer experience by efficiently handling requests with personalized support.
Server
Ecco
02.2018 - 01.2020
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Improved dining experience by providing prompt, attentive service to guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associates - Culinary Arts
Le Cordon Bleu
Tucker, GA06.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Task prioritization
Timeline
Server/Bartender
Local Three
04.2022 - Current
Server
The Cheesecake Factory
05.2018 - 04.2023
Server
Ecco
02.2018 - 01.2020
Associates - Culinary Arts
Le Cordon Bleu
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