Detail-oriented U.S. Air Force veteran and current business student with 7+ years of experience in operations, administration, and personnel support. Proven record of managing workflow, coordinating logistics, and improving processes under pressure. Skilled in document management, team leadership, and customer service with a strong foundation in confidentiality and organizational strategy.
Active Listening, Conflict Resolution, Emotional Intelligence, Public Speaking & Presentation, Team Leadership, Attention to Detail, Process Improvement, Scheduling & Recordkeeping, Time Management, Workflow Coordination, Adaptability & Flexibility, Customer Service, Diversity & Cultural Competence, Ethical Standards & Integrity, Data Entry & Documentation, Electronic Health/ Dental Records (EHR/ EDR), Microsoft Office Suite, Workday (basic familiarity)
Dental Office Workflow Efficiency Project, 12/01/24, 03/01/25, Ben Archer Health Center, Identified inefficiencies in patient check-in and chairside setup procedures., Collaborated with hygienists and assistants to streamline prep and sterilization flow., Resulted in 15% faster room turnover and reduced patient wait times. Minot State Fair Booster Club, 06/01/19, 08/01/19, Team Lead, Supervised a team of 11 during a 40-hour volunteer operation; supported safety and logistics for over 60,000 attendees, raising $3,000 for the club.
Animal Services Volunteer
Mesilla Valley Animal Shelter | 2022 – 2025
Dental Assisting Student Council Senator
Doña Ana Community College | 2023 – 2024
Team Lead, Minot State Fair Booster Club
United States Air Force | 2019