Meghan Jones
Hoschton
Summary
I am a very organized, detail-oriented and dependable person! I can manage multiple priorities with a positive attitude and am willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member/Baker
Crumbl Cookies
05.2024 - Current
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Mixed icing, cookies, and cakes by reading recipes, scaling, measuring ingredients and operating mixer.
- Operated ovens and bakery equipment to prepare products according to recipes.
To-Go Specialist
Chili's Grill And Bar
01.2022 - 09.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Utilized POS system to receive and process food and beverage orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Education
Bachelor of Science - Biology
Georgia Southern University
Statesboro, GA05.2027
High School Diploma -
Mill Creek High School
Hoschton, GA05.2023
Skills
- Strong multitasking
- Phone Etiquette
- Quick Learner
- Flexibility
- Complaint resolving
- Cash and Cash Register Handling
- Excellent customer service
- Teamwork and Collaboration
- Time management
- Lab experiments and research
Skills
- Great Time Management
- Problem-solver
Certification
- Licensed Pharmacy Technician in the state of Georgia
Timeline
Team Member/Baker
Crumbl Cookies
05.2024 - Current
To-Go Specialist
Chili's Grill And Bar
01.2022 - 09.2023
Bachelor of Science - Biology
Georgia Southern University
High School Diploma -
Mill Creek High School
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