Meghan Silve
Jonesboro
Summary
Dynamic and dedicated professional with experience at Silve’s Homecare, excelling in patient care and infection control. Proven ability to communicate effectively and provide exceptional service, enhancing patient satisfaction. Proficient in medical documentation and Microsoft Office, with strong critical thinking skills to address complex healthcare needs efficiently.
Overview
7
7
years of professional experience
Work History
Silve’s Homecare
CNA
Fayetteville
05.2023 - Current
- Maintaining a clean and sanitary environment for patients and staff.
- Communicating effectively with patients, families, and other healthcare professionals.
- Responding to patient calls and addressing their needs promptly.
- Changing bed linens, cleaning patient rooms, and restocking supplies.
- Assisting with medical procedures, such as wound care or applying dressings, under the direction of a nurse.
- Following infection control protocols to prevent the spread of illness.
Customer Service Representative
Chime Solutions
Morrow
03.2021 - 05.2023
- Strengthened customer retention by offering discount options.
- Updated system with order specifics and customer details, preferences, and billing information.
- Provided exceptional customer service to ensure customer satisfaction.
Front Desk Receptionist
Weight Loss Clinc
Atlanta
01.2018 - 02.2021
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Responded to inquiries and room requests made online, by phone, and via email.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GASkills
- Patient care
- Wound care
- Infection control
- Medical documentation
- Proficient in Microsoft Office , Word , Power Point , Excel , Note , Outlook
- Skills in Data Analysis
- Proficient Communication
- Critical thinking
- Effective communication
Timeline
Silve’s Homecare
CNA
05.2023 - Current
Customer Service Representative
Chime Solutions
03.2021 - 05.2023
Front Desk Receptionist
Weight Loss Clinc
01.2018 - 02.2021
Some College (No Degree) -
Southern Crescent Technical College
Similar Profiles
Nickia HarrisNickia Harris
Greensburg Nursing Home at CNAGreensburg Nursing Home at CNA
Tiffany AdamsTiffany Adams
Student at CNAStudent at CNA
Tuesday MurphyTuesday Murphy
Pruitt Health Seaside at CNAPruitt Health Seaside at CNA