Mekonnen Gebrekidan
Suwanee
Summary
Dynamic valet professional with a proven track record at SP+ Parking and Park Place, excelling in guest flow management and customer service. Recognized for enhancing operational efficiency and ensuring a seamless experience for clients. Skilled in POS system operations and adept at resolving customer concerns with a calm demeanor, fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Valet
SP+ Parking
09.2024 - Current
- Entered guest vehicle information and location in computerized valet parking system.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Inspected vehicles to verify condition ahead of customer returns.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Logged and documented parked vehicle details for accurate records.
- Provided punctual, polite valet services to uphold professional standards.
- Built positive customer rapport for courteous, friendly and professional service.
Valet Supervisor
Park Place
03.2023 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Answered guest's questions about property amenities and services.
- Helped guests unload and load luggage.
- Resolved customer complaints through calm, constructive communication.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Worked closely with personnel, customers, and contractors to resolve problems.
Education
Bachelor of Science - Computer Info. Syst. & Tech
Life University
Marietta06-2026
Skills
- Guest flow management
- Financial records oversight
- POS system operations
- Customer service and support
- Payment processing
- Clean driving record
- Customer service
- Multitasking proficiency
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Tigrinya
Limited Working
Timeline
Valet
SP+ Parking
09.2024 - Current
Valet Supervisor
Park Place
03.2023 - Current
Bachelor of Science - Computer Info. Syst. & Tech
Life University