Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melacai Muhammad

Americus

Summary


Polite, reliable, and ready to contribute to fast-paced team environment. Knowledge of inventory management and food safety, coupled with skills in stock rotation and quality control. Committed to ensuring a positive working attitude and customer service satisfaction. Hard working and the ability to adapt to new changes.

Overview

8
8
years of professional experience

Work History

Perishables Representative

Food Lion Grocery
01.2024 - Current
  • Boosted sales through strategic merchandising and attractive displays of perishable products.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the perishables department.
  • Participated in regular training sessions to stay updated on industry trends, food safety regulations, and best practices for handling perishable goods.
  • Improved team productivity by effectively collaborating with fellow representatives on stocking, rotation, and replenishment tasks.
  • Unloaded, transported and stocked merchandise with commitment to optimal freshness.
  • Increased efficiency in order fulfillment by streamlining picking processes for online orders involving perishable items.
  • Enhanced overall store performance by consistently meeting or exceeding individual sales targets within the perishables department, contributing to the growth of the business as a whole.

Restaurant Team Member

Burger King
12.2022 - 01.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Grocery Stocker

Walmart
04.2021 - 11.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Extended services in overnight stocking

Sales/Customer Service Representative

CODE BLACK ATL
02.2017 - 04.2021

Cashier, sales, customer service, keyholder,retail store operations, Maintenance

  • Managed retail store operations, including inventory control and maintaining a clean, organized sales floor.
  • Assisted customers with product selections to ensure optimal purchase decisions.
  • Enhanced customer satisfaction by efficiently catering to customers needs and wants.
  • Addressed customer concerns promptly, leading to positive feedback.

Education

GED - ENGLISH

PAXTEN GED
AMERICUS, GA
2018

ENGLISH

Americus Sumter High School
Americus, GA
2018

Skills

    Some computer training, Some register training, maintenance, and customer service

  • Product labeling
  • Sanitation procedures
  • Stock rotation
  • Food safety compliance
  • Upselling strategies

Accomplishments

Currently studying for my CDL license.

Timeline

Perishables Representative

Food Lion Grocery
01.2024 - Current

Restaurant Team Member

Burger King
12.2022 - 01.2024

Grocery Stocker

Walmart
04.2021 - 11.2023

Sales/Customer Service Representative

CODE BLACK ATL
02.2017 - 04.2021

ENGLISH

Americus Sumter High School

GED - ENGLISH

PAXTEN GED
Melacai Muhammad