Melanie Espino
Jonesboro
Summary
Enthusiastic and goal-oriented student looking for new opportunities in which I can become an asset to a team or fulfill an individual role. I am skilled in handling high pace situations as well as curating solutions for any unforeseen circumstances. My collaborative experience has taught me how to communicate with customers and other individuals. My devotion towards my academic performance showcases the effort I will put into any role.
Overview
4
4
years of professional experience
Work History
Language Tutor
Self Employed Services
03.2024 - Current
- Taught native spanish speakers basic english greetings needed for day-to-day communication.
- Focused on teaching my students the principles of basic english grammer.
- Developed exercises that would help my students with their pronunciation.
- Would have conversations in the taught language with my students to allow them to practice verbal and continuous conversations.
Call Facilitation Assistant
H.E. Hauling
01.2022 - Current
- Helped my father manage the technological roles within his company.
- Contacted his customers to schedule dates and times for the service they would be receiving.
- Completed and filed paperwork necessary for the continuance of his truck business as an entity.
- Scheduled all the maintenance appointments needed for the heavy load vehicles he operates.
Restaurant Waiter
IHOP
07.2022 - 01.2023
- Helped guests feel attended to by constantly checking on their needs while they dined in.
- Exposed customers to new menu items as well as encouraged them to indulge in our beneficial store promotions.
- Took and entered customers orders into the kitchen system with precision.
- Ensured that customers food was correctly made and delivered to their tables in a timely manner.
Sales Associate
Walmart
07.2021 - 06.2022
- I contributed by performing various roles in the front end of the store depending on where help was needed.
- Efficiently helped customers at self checkouts if any issues occured with their transactions.
- Would fill in as a cashier to checkout customers during peak hours.
- Worked the customers service desk to help customers with payment and merchandise issues.
- Returned store merchandise that was left behing to their original spots.
Education
Bachelor of Arts - Political Science
Georgia State University
Atlanta, GA12-2026
Associate of Arts - Political Science
Georgia State University
Atlanta, GA12-2024
Skills
- Adaptability
- Digital Literacy
- Problem Solver
- Leadership
- Negotiation
- Strategist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Language Tutor
Self Employed Services
03.2024 - Current
Restaurant Waiter
IHOP
07.2022 - 01.2023
Call Facilitation Assistant
H.E. Hauling
01.2022 - Current
Sales Associate
Walmart
07.2021 - 06.2022
Bachelor of Arts - Political Science
Georgia State University
Associate of Arts - Political Science
Georgia State University
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