Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Frank

Austell

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support. Well-versed in accurately documenting vitals. Committed to creating positive rapport with patients and providing quality patient care. Eager to provide empathetic care and gain experience in a healthcare setting.

Overview

6
6
years of professional experience
2002
2002
years of post-secondary education

Work History

Personal Care Assistant

National healthcare Agency
Atlanta
10.2022 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Provided compassionate one-on-one care, assisting with ADLs, managing medication, preparing meals, and coordinating transportation
  • Identified needs of customers promptly and efficiently.

Customer Service Representative

Verizon Wireless
Atlanta
09.2019 - 08.2023
  • Assisted customers with account inquiries and service-related questions.
  • Handled billing disputes and provided resolution options to customers.
  • Educated customers on new products and services available.

Education

Huffman High School
Birmingham , Al

Some College (No Degree) - Phlebotomy

Georgia Piedmont Technical College
Clarkston, GA

Skills

  • Medication management
  • Personal hygiene assistance
  • Meal preparation
  • Transportation coordination
  • First Aid/CPR
  • Mobility Assistance
  • Empathy
  • Compassionate
  • Patient

Timeline

Personal Care Assistant

National healthcare Agency
10.2022 - 08.2025

Customer Service Representative

Verizon Wireless
09.2019 - 08.2023

Huffman High School

Some College (No Degree) - Phlebotomy

Georgia Piedmont Technical College
Melanie Frank