Melanie Hawes
Augusta
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Sales Associate
Macys
09.2014 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Scheduling Coordinator
Obstetrics And Gynaecology Associates
04.2010 - 08.2014
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
Accounts Receivable/Accounts Payable Clerk
Mullins Laboratory
08.2001 - 08.2010
- Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
Education
No Degree - Certificate in Phlebotomy
Tender-care Training School
1755 Gordon Highway Augusta Ga 3090908.2019
No Degree - Advanced Medical Billing And Coding
Augusta State University
2500 Walton Way Augusta Ga 3090906.2003
Medical Billing And Coding Certificate Program
Aiken Technical College
Graniteville, SC 2982901.2001
High School Diploma -
Westside Comprehensive High School
1002 Patriots Way Augusta Ga 05.1998
Skills
- Business Development
- Inventory Control
- Contract Preparation
- Excellent People Skills
- Cash Flow Management
- Data Entry Accuracy
- Attention to Detail
- Financial Reporting
Accomplishments
Employee of the month
Perfect Attendance
Timeline
Sales Associate
Macys
09.2014 - Current
Scheduling Coordinator
Obstetrics And Gynaecology Associates
04.2010 - 08.2014
Accounts Receivable/Accounts Payable Clerk
Mullins Laboratory
08.2001 - 08.2010
No Degree - Certificate in Phlebotomy
Tender-care Training School
No Degree - Advanced Medical Billing And Coding
Augusta State University
Medical Billing And Coding Certificate Program
Aiken Technical College
High School Diploma -
Westside Comprehensive High School
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