Melanie Hernandez
Dalton
Summary
Patient-focused Radiologic Technologist student with 500 hours of clinical experience in the imaging department. Known for high productivity and utilizing various X-ray equipment, such as Agfa, Siemens, and Philips. Supports clinical staff with quality imagery, patient transportation, and thorough patient assessment. Committed to improving patient care accurately and efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Academy Sports + Outdoors
Dalton
08.2024 - Current
- Manage cash drawer to process customer purchases, exchanges and returns
- Provide excellent customer service, answering questions about coupons, sales, and merchandise
- Making sure customer is aware of additional discount if approved for store credit card, and knowing the application process if customer is interested
- Averaging a total of 4 credit card applications per shift to meet monthly goal
- Restock shelves, change price tags if needed, and ensure work area is clean
Personal Shopper
Walmart
Dalton
09.2021 - 12.2023
- Ensuring customer satisfaction by selecting quality merchandise in date as ordered and choosing the best substitutions if requested
- Providing excellent customer service by answering questions regarding products, helping to locate products in-store, and performing price checks
- Answering phone calls, assisting customers with check-in, calling to remind customers of orders, and checking voicemail
- Operating digital device to pick a minimum of 600 items and 100 customer orders
- Stage orders on carts quickly and accurately, while also performing quality checks
- Dispensing 40-60 orders a day to customers in a timely fashion, verifying customer identity, reviewing substitutions for customer approval, and loading groceries into customer vehicle sufficiently
- Memorize store layout to fulfill orders two hours before it is due
- Aid other departments in cleaning, stocking, and putting returned merchandise back on shelves
Retail Sales Associate
Kohl's
Dalton
08.2020 - 09.2021
- Greet customers and answer any questions
- Operating digital device to fulfill online orders accurately and in a timely matter
- Manage and process sales transactions, and assist customers on price checks, and locating products to drive sales up
- Letting customers know of discounts, rewards program, and applying 1 out of 6 customers for store credit card
- Handling returns or exchanges while actively listening to customer concerns or comments
- Returning merchandise back to sales floor and zoning the store
Education
Associate of Applied Science - Radiologic Technologist
Dalton State College
Dalton, GA05-2026
Skills
- Customer and patient care
- Friendly, positive attitude
- Flexible and adaptable to different work environments
- Initiative and attention to detail
- Collaborative Team Player
- Remaining clear-headed in a fast-paced environment
Certification
- Basic Life Support (BLS) Certified - Issued 05/07/24
Clinical Experience
- AdventHealth Redmond: 06/11/24-07/12/24
- CHI Memorial Imaging: 08/13/24-09/06/24
- AdventHealth Murray: 09/10/24-10/04/24
- Northside Imaging: 10/08/24-11/01/24
- AOSM: 11/05/24-11/29/24
- Prime Imaging: 01/08/25-01/31/25
- Bradley Medical Center: 02/03/25-02/28/25
- AdventHealth Gordon: 03/03/25-03/28/25
Timeline
Cashier
Academy Sports + Outdoors
08.2024 - Current
Personal Shopper
Walmart
09.2021 - 12.2023
Retail Sales Associate
Kohl's
08.2020 - 09.2021
Associate of Applied Science - Radiologic Technologist
Dalton State College
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