Melanie Huggins

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

• Supported residents during times of transition or crisis by providing guidance, reassurance, and appropriate interventions when necessary.
• Established and maintained a high standard of cleanliness and organization within the residential facility, promoting a comfortable and welcoming atmosphere for all.
• Developed strong relationships with external agencies, collaborating to secure additional resources or services for residents as needed.
• Fostered a supportive and compassionate living environment through regular communication with residents and their families.

• Set schedules for staff by planning and designating shifts and hours.
• Proactively identified staffing gaps and initiated recruitment efforts to maintain sufficient personnel levels for smooth operations at all times.
• Maintained compliance with labor laws and company policies through diligent monitoring of scheduled hours, breaks, and time off requests.
• Developed strong relationships with employees, fostering trust and open communication around scheduling concerns or requests for accommodations.
• Successfully completed full-cycle payroll processing while adhering to strict deadlines consistently.
• Participated in ongoing professional development opportunities to stay current on best practices in the field of mental health care.
• Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.
• Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
• Provided effective leadership to junior mental health technicians through mentorship, guidance on best practices, and constructive feedback.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Supported patients in daily activities, promoting independence and skill-building.
• Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.

● Participated in Domestic Violence Mental Health Role Play for the Rockland County Basic School for Police Officers

• Mentored new volunteers, fostering a supportive and inclusive team environment.

• Fostered a supportive and compassionate living environment through regular communication with residents and their families.
• Supported residents during times of transition or crisis by providing guidance, reassurance, and appropriate interventions when necessary.
• Promoted a positive work culture by providing ongoing feedback, recognition, and support to staff members.
• Maintained a safe living environment for residents through routine inspections and adherence to safety protocols.
• Streamlined daily operations, successfully delegating tasks to team members based on their strengths and abilities.
• Boosted overall program efficiency by analyzing data trends, identifying areas for improvement, and implementing necessary changes.

• Conducted regular home visits, assessing living conditions and addressing any concerns promptly.
• Promoted a positive residential atmosphere by modeling respectful behavior and fostering a culture of mutual support among clients.
• Facilitated life skills workshops and group sessions, empowering clients to build self-sufficiency and independence.
• Maintained accurate documentation of client interactions, ensuring compliance with regulatory requirements.

• Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
• Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
• Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
• Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.

• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Assisted each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization.
• Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary.
• Reported immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management.

• Served as the liaison between clients and mental health care providers.
• Documented all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
• Met regularly with the immediate supervisor as a means of enhancing professional growth.
• Maintained close communication with the consulting psychiatrist and the MH nurse for input regarding medication compliance, side effects of medication, and medication changes and alerts these members of the staff of any changes in client adjustment which might suggest decompensation and a need for more aggressive intervention.