Melanie Rojas Estrada
Dallas
Summary
Dynamic and reliable professional with experience at J Christopher's, excelling in customer service and problem-solving. Bilingual in Spanish and English, I effectively communicate and multitask, ensuring guest satisfaction. Proven ability to maintain compliance and foster teamwork during my internship at the Powder Springs Police Department, demonstrating a commitment to excellent service and work overall!
Overview
3
3
years of professional experience
Work History
Server
J Christopher's
Smyrna
03.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure a wonderful visit.
Internship Student
Powder Springs Police Department
Powder Springs
08.2024 - 12.2025
- Audited company's legal documents to verify compliant policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Associate of Applied Science - Criminal Justice
Chattahoochee Technical College
Marietta, GA12-2024
Bachelor of Science - Business Management
Kennesaw State University
Kennesaw, GASkills
- Multitasking abilities
- Bilingual
- Reliable and responsible
- Productive team member
- Effective communication
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Internship Student
Powder Springs Police Department
08.2024 - 12.2025
Server
J Christopher's
03.2023 - Current
Associate of Applied Science - Criminal Justice
Chattahoochee Technical College
Bachelor of Science - Business Management
Kennesaw State University
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